Xande Marquez
Perris,CA
Summary
Compassionate Caregiver experienced in addressing physical and emotional needs of clients. Achieved positive patient outcomes through effective scheduling, household coordination, and compassionate companionship. Focused on delivering quality care with a commitment to fostering strong rapport and supporting recovery.
Overview
1
1
year of post-secondary education
6
6
years of professional experience
Work History
Caregiver
In Home Support Services (IHSS)
Perris, CA
09.2023 - Current
- Provided in-home care for father post-stroke, facilitating recovery through medication administration, exercise support, and daily cleaning.
- Assisted clients with bathing, dressing, and grooming in home support settings.
- Enhanced patient outlook and quality of life through compassionate and personalized caregiving.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Supported mobility, transfers, and safe walking throughout the home.
- Assisted with ambulation by providing support during transfers from bed to chair or a wheelchair.
- Reminded clients to take medications according to care plans.
- Followed care plan and directions to administer medications.
- Monitored client wellbeing and communicated changes to IHSS coordinators to ensure timely adjustments to care plans.
- Prepared meals and snacks following client diet needs and preferences.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Transported clients to grocery stores for shopping. for groceries, attend doctor appointments and run errands.
Outside Sales Representative
Instep Management Group
Ontario, CA
04.2023 - 09.2023
- Presented service plans to prospects during field sales appointments.
- Closed sales through consultative product demonstrations and objections handling.
- Conducted door-to-door outreach for Instep Management Group client campaigns.
- Door to door salesman for frontier fiber internet.
- Recorded account notes in sales tracking systems.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Educated customers on product features and technical details to highlight benefits.
- Developed and maintained relationships with clients to ensure repeat business.
- Organized sale calls with customers and vendors.
- Recruited, hired and trained new hires to optimize profitability.
Detailer
Service King Collision Repair
Temecula, CA
06.2021 - 10.2021
- Detailed high-end vehicles such as Mercedes and BMW, mastering buffing and polishing techniques.
- Cleaned vehicle interiors including carpets, seats, dashboards, and glass surfaces.
- Thoroughly cleaned vehicle interiors, ensuring carpets, seats, dashboards, and glass surfaces were spotless.
- Vacuumed debris from cabins, trunks, and hard-to-reach spaces.
- Cleaned windows inside and outside of vehicle with appropriate cleaning solution and paper towels.
- Sorted and arranged detailing supplies, tools, and chemicals for easy access in work areas.
- Informed service staff of vehicle conditions and detailing specifications.
- Washed wide range of vehicles each day.
- Washed a wide range of vehicles each day.
- Cleaned windows inside and outside of the vehicle with appropriate cleaning solution and paper towels.
- Inspected completed detailing work to ensure alignment with customer satisfaction standards.
- Organized detailing supplies, tools, and chemicals in work areas.
- Communicated with service staff about vehicle condition and detailing needs.
- Cleaned cars both externally and internally by hand or with automated equipment.
Sales Associate
AutoZone
Perris, CA
10.2020 - 06.2021
- Provided front desk support while facilitating timely merchandise deliveries.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Demonstrated excellent customer service skills at all times.
- Restocked shelves and organized merchandise throughout the sales floor.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Operated cash register and processed sales transactions.
- Processed returns and exchanges according to company policy.
- Wrapped and bagged purchases to help customers load merchandise into vehicles.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Supported inventory counts and received incoming shipments.
- Handled opening and closing tasks for retail store operations.
- Performed daily opening and closing procedures for store operation.
- Organized store displays to ensure maximum visibility of products.
- Answered telephone to give callers store information and look up order details.
- Operated scanning equipment for price checks and stock replenishment.
- Ensured the cleanliness and tidiness of the store.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
High school diploma or GED -
Perris High School
Perris, CA 08.2019 - 06.2020
Skills
- Medication administration
- Medication management
- Care planning
- Personal care
- Mobility assistance
- Lifting and transferring
- Patient transport
- Client transport
- Safety monitoring
- Meal preparation
- Household management
- Compassionate care
- Communication
- Active listening
- Attention to detail
- Time management
- Problem solving
- Vehicle detailing
- Customer support
- Client advocacy
- Client service
- Customer relationship building
- Up-selling
- Account management
- Field sales
- Vehicle detailing
- Interior cleaning
- Exterior cleaning
- Carpet vacuuming
- Equipment maintenance
- Hand tools
- Repair diagnostics
- Fluid management
- Detailing tools
- Repair experience
- Automotive basics
- Repair experience
- Mechanical maintenance
- Engine degreasing
- Automotive basics
- Repair experience
- Mechanical maintenance
Languages
Spanish - Expert, English - Expert
Timeline
Caregiver
In Home Support Services (IHSS)
09.2023 - Current
Outside Sales Representative
Instep Management Group
04.2023 - 09.2023
Detailer
Service King Collision Repair
06.2021 - 10.2021
Sales Associate
AutoZone
10.2020 - 06.2021
High school diploma or GED -
Perris High School
08.2019 - 06.2020