Xander Hernandez
Ceres,CA
Summary
Dynamic and results-driven professional with extensive customer service experience at Home Depot and TJ Max. Proven ability in receiving and efficiently handling merchandise, while fostering strong customer relationships. Skilled in heavy lifting and multitasking under pressure, ensuring timely service and satisfaction. Committed to enhancing operational efficiency and customer loyalty.
Overview
1
1
year of professional experience
Work History
Backroom Associate
TJ Max
2891 Countryside Dr Turlock, CA 95380 United Stat
10.2024 - 01.2025
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Streamlined the receiving process for incoming shipments, ensuring accurate documentation and timely unloading of merchandise.
Lot Associate
Home Depot
1415 E Hatch Rd Modesto, CA 95351 United States
10.2023 - 07.2024
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
- Assisted customers with unloading and loading material to and from vehicles.
- Efficiently handled high-volume periods by multitasking effectively under pressure.
- Established strong relationships with regular customers, fostering loyalty and repeat business.
Education
Deploma - GED
Ceres High School
2320 Central Ave Ceres, CA 95307 United States06.2023
Skills
- Customer service
- Receiving experience
- Loading and unloading
- Order picking
- Heavy lifting
Timeline
Backroom Associate
TJ Max
10.2024 - 01.2025
Lot Associate
Home Depot
10.2023 - 07.2024
Deploma - GED
Ceres High School