Xander Johnston
Simi Valley,CA
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in whatever role I find myself in.
Overview
3
3
years of professional experience
Work History
Tutor
Code Ninjas
07.2024 - Current
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Motivated students with accurate feedback and positive reinforcement.
- Monitored student progress and provided feedback and support.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Enhanced students' understanding of subject matter by incorporating real-world examples into lessons.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Office Clerk
STD Services
10.2022 - 01.2024
- Reduced errors in data entry tasks by implementing a thorough proofreading system before submission.
- Purchased and maintained office supplies.
- Input data into spreadsheets and databases.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
Crew Member
Mcdondalds
10.2021 - 10.2022
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Accurately operated cash register to process customer payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Santa Susana High School
3570 Cochran St, Simi Valley, CA 9306306-2024
Skills
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- Customer service
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
Timeline
Tutor
Code Ninjas
07.2024 - Current
Office Clerk
STD Services
10.2022 - 01.2024
Crew Member
Mcdondalds
10.2021 - 10.2022
High School Diploma -
Santa Susana High School
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