Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Xander Martinez

Wichita,KS

Summary

Detail-oriented individual with exceptional customer service skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Shift Supervisor/Assistant Manager

Braum's Ice Cream & Dairy Store
Wichita, KS
04.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

ClickList Associate

Dillons Marketplace
Wichita, KS
11.2021 - 10.2023
  • Reduced errors in order fulfillment with thorough accuracy checks and attention to detail.
  • Assisted coworkers during peak hours to ensure timely completion of all tasks without sacrificing the quality of service provided.
  • Collaborated with team members to maintain clean and organized workspaces for improved efficiency.
  • Participated in cross-training initiatives within the store to better understand all aspects of operations.

Barista/Baker/Lead Associate

Flavor's Ice Cream & Coffee
Wichita
06.2017 - 03.2020
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.

Education

Butler Community College
Andover

Classical School of Wichita
Wichita, KS
04.2017

Skills

  • Customer-Oriented
  • Conflict Resolution
  • Cash Handling
  • Staff Supervision
  • Up Selling Product
  • Building Rapport with Customers
  • Efficient Multi-tasking

Hobbies

I like to cook and go to concerts with friends, always love to be out in nature by a creek and some trees

Timeline

Shift Supervisor/Assistant Manager

Braum's Ice Cream & Dairy Store
04.2024 - Current

ClickList Associate

Dillons Marketplace
11.2021 - 10.2023

Barista/Baker/Lead Associate

Flavor's Ice Cream & Coffee
06.2017 - 03.2020

Butler Community College

Classical School of Wichita
Xander Martinez