Summary
Overview
Work History
Education
Skills
Timeline
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Xander Runyan

Xander Runyan

Cedar Rapids,IA

Summary

Accomplished Sales Manager with a proven track record at We Lick Rocks, excelling in solution selling and strategic account development. Expert in building client relationships and resolving high-profile issues, driving customer satisfaction and loyalty. Proficient in CRM software, enhancing sales operations and achieving top revenue results.

Overview

4
4
years of professional experience

Work History

Sales Manager

We Lick Rocks
04.2025 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Called past and potential new clients to create connections and set up in person meetings to discuss options for purchase.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Flooring Sales Specialist

Lowe's
04.2023 - 04.2025
  • Assisted customers with selecting appropriate floor types and styles.
  • Drove team revenue totals by bringing in top sales numbers.
  • Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
  • Discussed pricing, additional charges, and payment plans during sales process.
  • Performed cash, card, and check transactions to complete customer purchases.


General Manager/IT Technician

We Dream Cyber Cafe
08.2021 - 03.2023
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Maintained office PCs, networks and mobile devices.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.

Education

High School Diploma -

Metro High School
Cedar Rapids, IA
06-2023

Skills

  • Solution selling
  • Strategic account development
  • Sales operation
  • Debugging
  • Application support
  • Mobile device management
  • CRM software
  • Call scheduling
  • Cold calling

Timeline

Sales Manager

We Lick Rocks
04.2025 - Current

Flooring Sales Specialist

Lowe's
04.2023 - 04.2025

General Manager/IT Technician

We Dream Cyber Cafe
08.2021 - 03.2023

High School Diploma -

Metro High School

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Xander Runyan