Xandria Wade
Cedar Grove,NC
Summary
Highly motivated professional seeking a challenging and responsible position where my knowledge and experience will allow me to utilize my skills and abilities and grow within the company.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Business Owner
Tunnel Vision Dispatch LLC
Cedar Grove, NC
01.2022 - Current
- Dispatch loads for all kinds of freight
- Data Entry
- Coordinate delivery times
- Communicate between shipper, receiver and broker when needed
- Prepare daily schedule
- Book loads on Load Board or via direct interaction with brokers
- Bill relationships with brokers and shippers directly
- Recordkeeping
- Invoicing.
Intake Coordinator
Assured Community Services
Graham, NC
08.2023 - 02.2024
- Initiate contact to gather required clinical and demographic data from patients and referring agents
- Schedule intake/therapy sessions with correct provider
- Review referrals and verify all information
- Work with clinical supervisor around case assignments as needed
- Receptionist
- Maintain a list of referral sources
- Submit Authorizations
- Data Entry
- Collect copay
- Keep office and floor clean
- Direct Customer interaction.
Cashier
Mega One
Liberty, NC
01.2021 - 10.2023
- Greet customers
- Key holder- open and close store
- Handle Large amounts of money and customer complaints and concerns
- Count out cash drawers
- Stock shelves
- Data entry
- Keep back office and floor clean
- Handled Cash Drawer
- Direct Customer interaction.
Administrative Assistant/Receptionist
Chapel Hill Doctors/ IMCNC
Chapel Hill, NC
08.2016 - 04.2020
- Scheduled/Modified appointments via multiple phone lines
- Provided face to face customer service as well as customer service via multiple phone lines
- Prepared medical charts
- Came up with resolutions to handle complex issues during customer interaction
- Processed medical records
- Filed charts
- Data entry
- Medical records
- Daily patient interaction
- Front Desk
- Create, Organize and File Patient and Employee Charts
- Prepare Charts for next day appointments
- Collected Payments
- Verified Insurance
- Manage supplement store
- Sales.
Customer Service Specialist
PHE INC.
Hillsborough, NC
11.2014 - 08.2016
- Answer multi phone lines
- Data entry
- Process orders/payments
- Assist customers with billing issues
- Knowledge of products sold
- Customer Service
- Sales.
Tax Preparer/Customer Service
Jackson Hewitt Tax Service (Family Business)
Burlington, NC
12.2006 - 04.2014
- Answer multi phone calls
- Filing paperwork
- Tax Preparation
- Scheduling appointments
- Direct customer interaction.
Medical Assistant/ Medical Office Assistant
Carolina Vascular Access (Internship 120 hrs.)
Chapel Hill, NC
07.2012 - 08.2012
- Take vitals
- Attach and Remove EKG on patients
- Answer multi phone lines
- Direct Patient interaction
- Stock medical supplies
- Transport patients to/from operating room
- Upkeep and Maintenance of patient bay area.
Education
Medical Office Assistant -
The Medical Art School
07.2012
High School Diploma -
Orange High School
06.2006
Skills
- Microsoft Windows 7
- Microsoft Suite (Word, Excel, Access, Powerpoint, Outlook)
- MediSoft
- Phone
- Fax
- Internet
- 36 WPM
- NC Tracks
- Checkpoint
- IntakeQ
Coursework
- Medical General Business
- Clinical Skills
- Pharmacology
- College English
- Vital Signs
- Anatomy/Physiology
- Business Math
- First Aid & CPR
- 2023 Intro to PC
- Medical Terminology
- Microsoft Office
- Medical Lab I
- Keyboarding/ Typing I&II
- Medical Office Management
- Medical Law & Ethics
- Medical Bookkeeping
- Medical Insurance & Coding
- Professional Development
Timeline
Intake Coordinator
Assured Community Services
08.2023 - 02.2024
Business Owner
Tunnel Vision Dispatch LLC
01.2022 - Current
Cashier
Mega One
01.2021 - 10.2023
Administrative Assistant/Receptionist
Chapel Hill Doctors/ IMCNC
08.2016 - 04.2020
Customer Service Specialist
PHE INC.
11.2014 - 08.2016
Medical Assistant/ Medical Office Assistant
Carolina Vascular Access (Internship 120 hrs.)
07.2012 - 08.2012
Tax Preparer/Customer Service
Jackson Hewitt Tax Service (Family Business)
12.2006 - 04.2014
Medical Office Assistant -
The Medical Art School
High School Diploma -
Orange High School
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