Xann Hinojosa
Corpus Christi
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Case Manager
Post Acute Medical Specialty Hospital of Corpus Christi
Corpus Christi, TX
03.2024 - Current
- Coordinated client care plans to ensure comprehensive support and resource access.
- Assessed client needs through interviews and evaluations to develop tailored interventions.
- Facilitated communication between clients, families, and service providers to enhance collaboration.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Familiarity with community resources and services.
- Navigate various healthcare technology tools to enhance member care, streamline workflows, and maintain accurate records.
- Increased client satisfaction through diligent follow-up and personalized support.
Medical Social Worker/Case Managment
Corpus Christi Medical Center - Bay Area Hospital
Corpus Christi, Texas
12.2014 - 02.2024
- Experience in managed care and varying other insurance plans. local. state. and nationwide coverages. Proficiency in community options for the uninsured, under insured.
- Completed psychosocial evaluations and needs assessments.
- Developed and implemented discharge plans to ensure smooth transitions from hospital to home.
- Identify barriers, review strategies to meet optimal patient through put.
- Experience with mental health and substance abuse. Strong knowledge of time-sensitive Emergency Detention Warrants.
- Experience in trauma, intensive care, cardiovascular, telemetry, med-surg, women and infant services, and emergency room. Provide crisis counseling as needed.
- Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
- Enhanced interdisciplinary team collaboration for optimal patient care through regular case conferences and communication.
- Ability to multitask, remain organized, and to work under stressful situations.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Provided emotional support to patients and families navigating healthcare challenges.
Education
Masters - Counseling
Texas A&M University-Corpus Christi
12.1996
Bachelor - Psychology
Corpus Christi State University
06.1994
Skills
- Bilingual Conversational Spanish
- Time management
- Patient needs assessment
- Medical records management
- Referral coordination
- Interdisciplinary collaboration
- Organization and multitasking
- Navigate various healthcare technology tools to enhance member care, streamline workflows, and maintain accurate records
- Maintain strong collaborative and professional relationships with members and colleagues
- Communicate effectively, both verbally and in writing
- Compliance with state/federal regulatory requirements
Certification
- Licensed Bachelor of Social Work (0# /02/2004) Licence # 39261Exp: 01/31/2028
- ACM-SW Cert# CI 1152383. Exp: 1/22/2027
Languages
Spanish
Limited Working
Timeline
Case Manager
Post Acute Medical Specialty Hospital of Corpus Christi
03.2024 - Current
Medical Social Worker/Case Managment
Corpus Christi Medical Center - Bay Area Hospital
12.2014 - 02.2024
Bachelor - Psychology
Corpus Christi State University
Masters - Counseling
Texas A&M University-Corpus Christi