XAVIER A. SALAMAN

• Coordinate interview scheduling across multiple departments and stakeholder calendars to support high-volume hiring initiatives.
• Serve as primary point of contact for candidates, communicating interview logistics, preparation materials, and process updates.
• Manage interview coordination for virtual, in-person, and phone interviews, ensuring scheduling accuracy and timeliness.
• Maintain accurate candidate records and recruitment activity within ATS platforms including Workday and ADP Workforce Now.
• Partner with recruiters and hiring managers to proactively resolve scheduling conflicts and align on interview availability.
• Prepare interview documentation, candidate materials, and onboarding paperwork to support hiring decisions.
• Support onboarding logistics including background checks, I-9 verification, credential documentation, and new hire processing.
• Streamline scheduling and onboarding workflows, reducing candidate processing time by 25%.
• Completed background and reference checks to facilitate hiring and onboarding of employees.
• Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
• Completed employee employment verifications and unemployment paperwork prior to hire or termination.
• Reviewed human resources paperwork for accuracy and completeness.
• Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
• Established solid relationships between departments by providing well-rounded support across various teams.
• Managed recruitment processes, ensuring alignment with organizational goals and compliance with regulations.

• Coordinated workforce scheduling and staffing support for a 40+ employee healthcare practice.
• Collaborated with HR and Talent Acquisition teams to support staffing needs and onboarding logistics.
• Maintained employee data accuracy across HR systems and scheduling platforms.
• Supported recruitment-related administrative functions including documentation and candidate communications.
• Supervised daily administrative operations, ensuring efficient workflow and adherence to policies.
• Coordinated departmental communication, facilitating collaboration among healthcare teams and enhancing service delivery.
• Implemented process improvements, increasing operational efficiency and reducing administrative errors.
• Managed scheduling and resource allocation for staff, optimizing productivity across various departments.
• Trained new administrative staff on procedures and systems, fostering a knowledgeable workforce.
• Developed training materials to support ongoing staff education and compliance with healthcare regulations.
• Trained new employees on company policies, procedures, software applications.
• Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
• Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
• Updated reports, managed accounts, and generated reports for company database.
• Managed a team of office staff, providing training and support to ensure smooth daily operations.
• Enhanced employee morale through recognition programs, fostering a positive work environment that encouraged collaboration and teamwork.
• Resolved conflicts between team members by addressing concerns and facilitating open communication channels.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
• Managed inventory control by ordering supplies in a timely manner while identifying areas for cost reduction.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Led initiatives to streamline office processes, resulting in enhanced patient experience and satisfaction levels.

Westchester Medical Center | 2015–2020

• Served as a Cerner Super User, providing front-line support to staff on system navigation, workflows, and issue resolution in a high-volume hospital environment.
• Troubleshot EMR-related issues, documented system concerns, and escalated complex problems to IT teams for resolution.
• Assisted in training staff on Cerner workflows and best practices, improving system adoption and efficiency.
• Maintained accurate patient records and ensured data integrity in compliance with healthcare regulations.
• Supported workflow coordination and process improvements, contributing to a 15% increase in operational efficiency.
• Acted as a liaison between clinical staff and IT teams to communicate system challenges and workflow needs.

Medical Office Administrator / Lead Patient Service Representative

Institute for Family Health | 2010–2015

• Utilized Epic EMR system to manage patient records, scheduling, and clinical documentation workflows.
• Collaborated with clinical and administrative staff to analyze and improve front-end workflows, enhancing efficiency in patient intake and scheduling.
• Supported EMR system adoption and usage, assisting staff with navigation and resolving basic system issues.
• Identified workflow gaps and contributed to process improvement initiatives to enhance operational performance.
• Maintained accurate records and ensured compliance with HIPAA and organizational standards.
• Assisted with onboarding and training logistics, helping staff understand system workflows and documentation processes. Supported hiring and onboarding logistics including training coordination and documentation management.
• Maintained employee records and ensured compliance with internal policies and accreditation standards.
• Trained new administrative staff on office procedures and software utilization.
• Managed patient scheduling and appointment confirmations to optimize clinic workflow.
• Coordinated communication between medical staff and patients to enhance service delivery.
• Implemented electronic health record (EHR) systems for improved patient data management.