Hi, I’m
Xavier Atari
Azusa,CA
Summary
Proactive Sr. Sales and Operations Coordinator with a business-oriented approach and the drive to be successful. Passionate and determined with exceptional skills in building and maintaining client relationships and supporting talented sales teams.
Overview
8
years of professional experience
Work History
Herc Entertainment Services
Sr. Sales and Operation Coordinator
02.2024 - 07.2024
Job overview
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Entered data, generated reports, and produced tracking documents.
- Researched issues to obtain appropriate answers to customer inquiries.
- Efficient using RentalMan software, used to create quotes, reservation, contracts, generate invoices, closing contracts, etc
- Promoted business' development by building and maintaining relationships with new clients.
- Effective communication with dispatch to ensure correct equipment was delivered in a timely manner
- Assisting customers on service calls for equipment
- Communicating with mechanics for specific equipment needs
- Efficient at using OTG, a software used to track equipment, usage and battery life
Chipotle
Service Manager
02.2016 - 01.2024
Job overview
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Resolved customer complaints in professional and timely manner.
- Analyzed service reports to identify areas of improvement.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Kitchen Manager experience with responsibilities of managing crew members, Critical inventory management, daily HACCP log, and Calculating Prep sheets
- Service manager experience with responsibilities of managing cash and labor, executing meetings with crew members, Digital make line captain, document submissions
- Met with customers to discuss service needs and offer available solutions.
- Developed and maintained positive relationships with customers to build rapport and trust.
Education
California State Polytechnic University
Bachelor of Science, Business Administration from Marketing Management
05.2023
University Overview
- Marketing problems
- International Marketing
- Marketing Research
- Marketing Channels
- Strategic Management
- Operations Management
- Consumer Behavior
Skills
- Administrative Leadership
- Project Management
- Excellent customer service
- Document Management
- Organizational skills
- Proficient communication
- Exceptional team management skills
- Great computer skills
- Software skills
Awards
Served as Key manager twice assisting in Certified Training Restaurant accomplishment.
High standard restaurant maintaining exceptional numbers and goal determined by Chipotle metrics.
Timeline
Sr. Sales and Operation Coordinator
Herc Entertainment Services
02.2024 - 07.2024
Service Manager
Chipotle
02.2016 - 01.2024
California State Polytechnic University
Bachelor of Science, Business Administration from Marketing Management
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