Summary
Overview
Work History
Education
Skills
Timeline
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Xavier Bour

Las Vegas,NV

Summary

Detail-oriented casino marketing and VIP services professional with 7+ years of experience supporting high-level casino operations, executive teams, and premium guest experiences at flagship Las Vegas properties. Proven expertise in suite inventory management, along with reporting, analysis, and cross-functional collaboration with essential departments, to ensure seamless pre-arrival and on-property execution for VIP clientele.

Overview

4
4
years of professional experience

Work History

Suite Coordinator

MGM Grand Resort & Casino
Las Vegas, NV
06.2025 - Current
  • Manage all luxury suites in the hotel to ensure optimal stay patterns for high-value guests.
  • Make high-level, and often tough, decisions based on guests' casino play.
  • Create Excel spreadsheets and reports that are often used by other departments and executives.
  • Assist other departments and executives with any suite inquiries and questions.
  • The main point of contact for anything suite related.

Casino Host Services Specialist

Bellagio Hotel and Casino
Las Vegas, NV
09.2023 - 06.2025
  • Assist with Casino Host requests for their high value clients.
  • Book room reservations, show tickets, amenities, dining reservations, transportation, etc.
  • Assist other departments with casino guest inquiries.
  • Complete and organize emails received from Casino Hosts and other departments.
  • Create and update excel spreadsheets in order to complete tasks.
  • Coordinate suite movements to ensure hosted guests get the room type they need.
  • Make tough decisions on which guest gets what room type based on their amount of play.

Room Coordinator

Park MGM Resort & Casino
Las Vegas, NV
09.2021 - 09.2023
  • Ensure large group arrivals are pre-keyed for pick up by main group contact.
  • Operate internal systems which include, HOTSOS, Opera, Outlook, and Excel.
  • Generate hotel availability reports through internal systems and transfer them onto Excell spreadsheets for entire front office staff.

Education

Associate of Science - Information Technology

College of Southern Nevada
Las Vegas, NV
01.2024

High School Diploma -

Matanzas High School
Palm Coast, FL
05.2012

Skills

  • Organized
  • Time management
  • Team player
  • Efficient
  • High-level decision making
  • Hard worker
  • Excel
  • Data analysis
  • Effective communication

Timeline

Suite Coordinator

MGM Grand Resort & Casino
06.2025 - Current

Casino Host Services Specialist

Bellagio Hotel and Casino
09.2023 - 06.2025

Room Coordinator

Park MGM Resort & Casino
09.2021 - 09.2023

Associate of Science - Information Technology

College of Southern Nevada

High School Diploma -

Matanzas High School
Xavier Bour