Xavier Bullock
New York,NY
Summary
Poised community mentor with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices.
Overview
9
9
years of professional experience
Work History
Activity Specialist
After-School All-Stars
09.2022 - Current
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Developed and implemented various thematic lesson plans, utilizing age-appropriate material and focusing on relevant topics.
- Documented student work in order to exhibit and celebrate learning process of each child.
Planned Respite Worker
Saint Dominic’s Family Services
05.2021 - 12.2022
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Scheduled daily and weekly care hours for client caseload.
- Present an assortment of creative outlets for the client in addition to methods of mediation and conflict resolution
- Offering advice to caregivers, finding solutions to caregiver problems, providing emotional support
Stock Team Supervisor
Nordstrom Flagship Store
09.2019 - 03.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
- Located needed merchandise in inventory using Oracle software and placed on skids for transport to shelves.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Respite Care Provider
The Child Center of New York
08.2017 - 03.2020
- Organize with Immediate Care Coordinator to enhance 5+ clients personal and academic development weekly
- Transport clients daily to various educational and recreational areas in the New
- York City area
- Present information to organization weekly to track client’s development toward established goals and objectives
- Inform clients on various art forms including drawing and poetry to introduce artistic expression to clients
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Learning Center Associate
Barrier Free Living
10.2018 - 03.2019
- Constructed 10+ educational and recreational activities for youth with goals of teaching and sparking interest in various subjects
- Facilitated classroom discussion and activities to 8+ students focused around recreational arts
- Enhanced program by contributing to the development of policy and guidelines for children and parents
OMH Waiver Program Worker
Center for Human Development & Family Services
08.2018 - 12.2018
- Provided behavioral support for families by delivering one-on-one conflict resolution to clients
- Trained extensively in cultural competency, behavioral support techniques and advanced/situational communication skills to enhance quality of services
- Kept case files updated, accurate and aligned with requirements.
- Helped create comprehensive program to meet the child and family's needs.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
Program, Respite Worker
Bendel Youth Empowerment
01.2014 - 07.2018
- Delivered daily skill building services to 5+ clients weekly to enhance academic and social development
- Planned engaging recreational, developmental and entertainment activities.
- Created and implemented program frameworks, performance standards and quality assurance requirements.
- Worked closely with trustees and grantees to develop goals, approaches, initiatives and evaluations of grants.
Bookseller/Customer Service Representative
Barnes and Noble
11.2013 - 05.2016
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Promptly responded to inquiries and requests from prospective customers.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Education
Associate of Arts - Community
Borough of Manhattan Community College
199 Chambers St, New York, NY 1000703.2016
Regents Diploma -
Thurgood Marshall Academy
200-214 W 135th St, New York, NY 100302010
Skills
- Case Management
- Conflict Management
- Graphic Design
- Order fulfillment
- Program Activities
- Emotional Support
- Lessons and Activities
- Quality control
- E-commerce
- Group Activity Supervision
- Customer Needs Assessments
Websites
Timeline
Activity Specialist
After-School All-Stars
09.2022 - Current
Planned Respite Worker
Saint Dominic’s Family Services
05.2021 - 12.2022
Stock Team Supervisor
Nordstrom Flagship Store
09.2019 - 03.2022
Learning Center Associate
Barrier Free Living
10.2018 - 03.2019
OMH Waiver Program Worker
Center for Human Development & Family Services
08.2018 - 12.2018
Respite Care Provider
The Child Center of New York
08.2017 - 03.2020
Program, Respite Worker
Bendel Youth Empowerment
01.2014 - 07.2018
Bookseller/Customer Service Representative
Barnes and Noble
11.2013 - 05.2016
Associate of Arts - Community
Borough of Manhattan Community College
Regents Diploma -
Thurgood Marshall Academy
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