Xavier Carrasco
Rio Rancho
Summary
Goal-oriented and talented pre-medical student with a diverse background in customer service, manual labor, leadership roles, and high-stress work environments. Committed to delivering exceptional customer satisfaction and exceeding ambitious business objectives. Strong work ethic and specialized expertise in customer communication and meticulous service operations within sales and mechanical labor. Currently seeking a part-time position in an environment that prioritizes superior quality and service.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Sales Associate
Sunglass Hut
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maximized lead generation efforts through targeted prospecting campaigns in collaboration with marketing teams.
- Elevated sales team's product expertise through regular training sessions and educational workshops.
Pharmacy Technician
10.2022 - 12.2023
- In my role, I efficiently handled insurance claims and maintained clear communication with patients and medical professionals regarding prescriptions
- I ensured the safe dispensing of controlled substances and upheld a clean work environment
- Administrative duties included managing patient records and handling paperwork like prescription consent forms
- I also managed inventory and coordinated transfers between locations while fostering collaboration with medical entities to enhance patient care
Tire Technician/Salesman
Discount Tire
04.2017 - 09.2022
- During my time, I helped new team members learn how to provide quick and top-notch service that keeps customers happy
- I also came up with ways to help experienced workers move up into higher positions
- I always made sure to talk to customers nicely and professionally
- Besides that, I did tasks like changing tires, managing inventory, and making sure hazardous materials were handled safely
- And I made sure we always had enough supplies by ordering more when needed
Education
BA - Biology, Chemistry
University of New Mexico
Albuquerque, NM 08.2019 - Current
Skills
- BSL-2 Laboratory Protocols
- PCR (Polymerase Chain Reaction)
- Chemistry Lab Techniques
- Microbial Culture Handling
- DNA and RNA Extraction
- Sterile Technique
- Analytical Chemistry
- Interpersonal communication
- Leadership
- Team-oriented
- Equipment and supply inventory
- Multitasking
Languages
Spanish
Limited Working
Software
Excel
Word
Timeline
Sales Associate
Sunglass Hut
04.2024 - Current
Pharmacy Technician
10.2022 - 12.2023
BA - Biology, Chemistry
University of New Mexico
08.2019 - Current
Tire Technician/Salesman
Discount Tire
04.2017 - 09.2022
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