Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Xavier Castillo

Woodbridge,VA

Summary

Highly motivated Air Force veteran with a strong commitment to excellence and ongoing personal development. Currently in college and starting my education journey; leveraging discipline and dedication gained from military service to excel in every part of life. Demonstrated ability to thrive in dynamic environments. Known for my strong work ethic, adaptability, and ability to effectively collaborate with diverse teams. Dedicated to continuous improvement and driven to achieve excellence in all endeavors.

Overview

6
6
years of professional experience

Work History

BDC Service Representative

BMW
05.2024 - 01.2026
  • Answered incoming customer calls to solve problems, enter orders and complete follow-up procedures.
  • Assisted in resolving customer issues by competently responding to both internal and external customer requests.
  • Achieved high level of customer service by assisting customers and assessing needs.

ISA Agent

Spring Hill Real Estate
02.2023 - 10.2023
  • I was the initial point of contact for potential clients
  • I engage with leads, providing information about properties, scheduling appointments, and nurturing relationships to drive sales and would transfer them to a Real Estate agent to start the process of home buying or selling
  • Had to know knowledge on the local house market and many other things that play a factor in buying or selling a home

Police Officer

Air Force
08.2019 - 01.2023
  • Provided integrated defense, which includes physical security, police services, investigations, electronic systems security, and military working dogs
  • Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.

Education

High School -

Thomas Edison HS
01.2018

Skills

  • Knowledge of the local real estate market
  • Customer Service
  • Negotiation skills
  • Problem-solving skills
  • Organization and time management skills
  • Weapons handling
  • Self-defense training

Awards

  • Secret Clearance
  • BMT
  • Military Tech School
  • Military Police Certificate
  • Certification in Criminal Justice with 17 college equivalency credits

Languages

Spanish
English

Timeline

BDC Service Representative

BMW
05.2024 - 01.2026

ISA Agent

Spring Hill Real Estate
02.2023 - 10.2023

Police Officer

Air Force
08.2019 - 01.2023

High School -

Thomas Edison HS

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Xavier Castillo