Xavier Cherry
Riverdale,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Food Delivery Driver
DoorDash
03.2023 - Current
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
Operations Coordinator
LA Fitness
06.2022 - 09.2022
- Provided direction and guidance to internal teams in order to achieve targets.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Reviewed operations reports to understand numbers and trends.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Scheduled meetings for senior management team and booked conference rooms.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Food Runner
Bowlero Lanes
02.2022 - 06.2022
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleaned and sanitized food preparation and serving areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Restocked food supplies in kitchen and organized storage areas.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Delivered correct food items to tables according to order documentation.
Education
Bachelor Of Business Administration -
Fairleigh Dickinson University
Teaneck, NJ05.2025
Skills
- Customer Accounts Management
- Customer Service
- Delivery Confirmations
- Valid Driver's License
- Customer Experience
- Time Management
- Hardworking and Responsible
- Cash Register Operations
- Heavy Lifting
- Operational Efficiency
- Payment Collection
- GPS Mapping
- Dedicated Team Player
- Delivering Food
- Smartphone Use
- Accounts Payable and Accounts Receivable
- Excellent Communication
- Customer Needs Assessments
- Data Entry
- Microsoft Office
Accomplishments
Colonel Fairleigh S. Dickinson Scholarship
Colonel Fairleigh S. Dickinson Scholarship
This honor is given to students who maintain a 3.0 and above gpa. It is the highest scholarship that is given to students.
Timeline
Food Delivery Driver
DoorDash
03.2023 - Current
Operations Coordinator
LA Fitness
06.2022 - 09.2022
Food Runner
Bowlero Lanes
02.2022 - 06.2022
Bachelor Of Business Administration -
Fairleigh Dickinson University
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