Summary
Overview
Work History
Education
Skills
Photographer
Timeline
Generic

Alexandra Engen

Morgantown,WV

Summary

Graduate student pursuing a Master of Science in Clinical Mental Health Counseling with a strong foundation in customer service, communication, and emotional support. Known for empathy and a natural ability to build trust with individuals from diverse backgrounds. Passionate about creating safe, inclusive environments and developing clinical skills in a supportive internship setting.

Overview

8
8
years of professional experience

Work History

Food Delivery Driver

DoorDash
07.2020 - Current
    • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
    • Verified orders prior to completing deliveries to avoid customer complaints.
    • Kept delivery vehicle clean and neat to maintain company's professional reputation.
    • Served customers promptly by smoothly collecting and delivering high volume of orders.
    • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
    • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

Cashier

Save A Lot
03.2019 - 05.2020
    • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Restocked and organized merchandise in front lanes.
    • Answered questions about store policies and addressed customer concerns.
    • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
    • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Certified Sales Associate

Ollie's Bargain Outlet
03.2017 - 02.2020
    • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
    • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
    • Exceptional computer skills
    • Selected correct products based on customer needs, product specifications and applicable regulations.
    • Completed efficient store resets to prepare store for special promotions and seasonal updates.
    • Unloaded items and goods from trucks into main storage area for transfer to shelves.
    • Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.

Internship Student

Wyndham Hotel
06.2018 - 06.2018
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Developed business, financial and analytical skills needed for career.
  • Oversaw and managed hiring process and assisted human resources.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

Master of Science - Clinical Mental Health Counseling

Pennsylvania Western University
California, PA
05.2025

Bachelor of Arts - Multidisciplinary Studies

West Virginia University
Morgantown, WV
12.2022

Associate of Arts - Psychology

Butler County Community College
Butler, PA
05.2020

Skills

  • Customer Service
  • Customer Accounts Management
  • Inspection Checklists
  • Valid Driver's License
  • Time Management
  • Hardworking and Responsible

Photographer

I attended a performing arts high school which grew my passion for art. I photograph events such as homecoming pictures, senior pictures, and landscapes.

Timeline

Food Delivery Driver

DoorDash
07.2020 - Current

Cashier

Save A Lot
03.2019 - 05.2020

Internship Student

Wyndham Hotel
06.2018 - 06.2018

Certified Sales Associate

Ollie's Bargain Outlet
03.2017 - 02.2020

Master of Science - Clinical Mental Health Counseling

Pennsylvania Western University

Bachelor of Arts - Multidisciplinary Studies

West Virginia University

Associate of Arts - Psychology

Butler County Community College

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