Xavier Ciardo
Troy
Summary
Detail-oriented Program Manager with expertise in operations, manufacturing systems, and process optimization. Led cross-functional teams in large-scale launches and continuous improvement initiatives to enhance efficiency and profitability. Leverages data analytics and Lean methodologies to streamline operations and drive business performance.
Overview
6
6
years of professional experience
Work History
Program Manager
Webasto Group
Plymouth
07.2023 - Current
- Directed end-to-end program management for Ford Motor Company vehicle programs, ensuring quality, cost, and timing performance for successful execution and customer delivery.
- Led ongoing Value Analysis/Value Engineering (VAVE) initiatives across end-product programs, delivering $2.5M in projected lifetime cost savings through design optimization, process improvements, and cross-functional cost reduction strategies.
- Directed cross-functional launch teams to relocate and re-launch two final assembly lines, securing SOP and customer PPAP approval ahead of schedule.
- Increased on-time change management completion rate by 13% through improved cross-functional coordination, standardized workflows, and proactive issue resolution
Operations Manager
Amazon.com Inc
Detroit
05.2020 - 07.2023
- Directed end-to-end operational strategy across multiple fulfillment departments, increasing output by 22% and on time delivery by 17%.
- Coached 8+ salaried leaders, enhancing team performance and creating succession pipelines in fast-paced, metric-driven environments.
- Collaborated on regional quality initiative, boosting inventory accuracy by 57% and minimizing annual displacement costs by $123K through process validation and audit automation.
Area Manager II
Amazon.com Inc
Carol Stream
- Managed 200+ associates across inbound, outbound, and delivery functions, contributing to top 5 network performance in throughput.
- Collaborated with regional quality team to design and deploy Sub Same Day quality plan, establishing standard for 48+ Amazon sites.
Area Manager
Amazon.com Inc
Kenosha
- Led cross-functional production teams of 120+ associates to design and implement process enhancements, increasing throughput from 121 tph to 134 tph in six months.
- Oversaw daily operations to ensure efficient workflow and productivity standards.
- Implemented process improvements to enhance operational efficiency and reduce waste.
Education
Engineering Management - Supply Chain & Logistics
Michigan Technological University
Houghton, MISkills
- Lean and PMP Methodologies
- Budget Management
- Risk Assessment and Mitigation
- Launch Management
- Stakeholder Management
- Cross-functional Leadership
- Executive Communication
Timeline
Program Manager
Webasto Group
07.2023 - Current
Operations Manager
Amazon.com Inc
05.2020 - 07.2023
Area Manager II
Amazon.com Inc
Area Manager
Amazon.com Inc
Engineering Management - Supply Chain & Logistics
Michigan Technological University