Xavier Cooper
Customer Service
Elkhart,IN
Summary
Team-oriented leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
Work History
Line Cook
Wings Etc
05.2023 - 02.2024
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
Plumber
Gulf Stream RV
09.2022 - 01.2023
- Performed 100% regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.
Group Leader
Heartland RV
10.2020 - 10.2022
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Resolved conflicts among team members diplomatically while prioritizing organizational goals over individual interests.
- Established clear goals and expectations for a team of 50, promoting accountability and fostering a high-performance culture.
- Streamlined processes in the department, leading to increased efficiency and reduced operational costs.
- Led by example, demonstrating commitment to the company's mission and consistently delivering high-quality work
Education
High School Diploma -
Central Crossing High School
Elkhart, IN 08.2015 - 05.2024
Skills
Verbal and written communication
Ingredient inspection
Inventory Management
Drainage Systems Repair
Septic System Installation
Skilled with both hand and power tools
Plumbing Repairs
Equipment monitoring
Troubleshooting
Pipe Cutting Precision
Production tracking
Health and safety procedures
Quality Control
Operations Management
Relationship Building
Verbal and written communication
Timeline
Line Cook
Wings Etc
05.2023 - 02.2024
Plumber
Gulf Stream RV
09.2022 - 01.2023
Group Leader
Heartland RV
10.2020 - 10.2022
High School Diploma -
Central Crossing High School
08.2015 - 05.2024