Xavier Doucette
Tampa
Summary
Detail-focused professional known for productivity and efficiency in task completion. Possess specialized skills in windshield replacement and automotive repair that ensure high-quality outcomes. Excel at problem-solving, time management, and customer service, utilizing these soft skills to deliver exceptional results consistently.
Overview
4
4
years of professional experience
Work History
Auto Glass Technician (mobile)
American Glass Professionals
Tampa
09.2023 - Current
- Removed any old sealant from the vehicle before installing a new windshield.
- Educated customers on proper care and maintenance of their car's windows and windshields post-installation.
- Tested newly installed windows for functionality and security.
- Utilized vacuum systems to remove broken pieces of glass from interior areas of vehicles.
- Applied adhesives to bond the windshield in place.
- Followed strict safety protocols while on job sites at all times.
- Maintained cleanliness of workspace throughout each shift.
- Provided customer service by answering questions about services offered and estimated times for completion of work.
- Attached moldings, clips, and weather stripping to ensure proper fitment of the glass.
- Maintained neat, clean and safe work areas.
- Set up and updated customer accounts and closed out service tickets after job completion.
- Repaired and installed different types of automobile glass in various makes and models.
- Prepared work areas, applied priming compounds and monitored curing process after installations.
Service Technician
Bill Curie Ford
Tampa
06.2023 - 09.2023
- Tested repaired items to ensure functionality before returning them to customers.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Assembled components into complete systems following blueprints or other instructions.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Diagnosed problems and determined solutions for various customer issues.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Examined previously completed work for accuracy.
- Logged services performed in service ticket system.
- Trained new team members on service processes to increase productivity.
Team Lead
Burger King
Tampa
08.2021 - 06.2022
- Provided guidance and support to team members on all aspects of the restaurant operations.
- Performed regular maintenance checks on kitchen equipment such as grills, fryers, ovens.
- Inspected tables after customers have finished dining to ensure proper cleaning before seating new guests.
- Ensured compliance with health, safety, sanitation and alcohol regulations in the restaurant.
- Supervised cash handling procedures including counting drawers at beginning and end of shifts.
- Monitored team performance, identified areas for improvement and implemented corrective action plans as needed.
Education
High School Diploma -
Wiregrass Ranch High School
Wesley Chapel, FL06-2023
Skills
- Windshield installation
- Sealant application
- Safety compliance
- Customer education
- Workspace cleanliness
- Vehicle inspection
- Customer service
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Technical troubleshooting
- Adhesive bonding
Languages
English
Professional
Spanish
Professional
Timeline
Auto Glass Technician (mobile)
American Glass Professionals
09.2023 - Current
Service Technician
Bill Curie Ford
06.2023 - 09.2023
Team Lead
Burger King
08.2021 - 06.2022
High School Diploma -
Wiregrass Ranch High School
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