Summary
Overview
Work History
Education
References
Organizations And Clubs
Timeline
Generic

Xavier Drake

Brooklyn

Summary

Proven expertise in customer service with a focus on logistics management and schedule optimization. Achievements include enhanced operational efficiency and elevated team performance. Recognized for meticulous attention to detail and effective strategic planning skills. Strong background in proactive problem-solving techniques.

Overview

13
13
years of professional experience

Work History

Production Coordinator

Caps LLC
07.2018 - Current
  • Coordinated travel arrangements for cast and crew members to ensure timely arrivals.
  • Managed errands for director, talent, and production team to facilitate operations.
  • Conducted risk assessments to identify and mitigate potential production issues.
  • Created and implemented production schedules aligned with pick-up times.
  • Tracked expenses against project forecasts to assist in budget management.
  • Contacted suppliers to verify shipment details, ensuring smooth logistics.
  • Maintained an exemplary driving record, supporting transportation needs.

Case Manager

New Horizon Juvenile Center
New York
02.2016 - 06.2018
  • Monitored and reviewed staff and store performance regularly to enhance operational efficiency.
  • Recruited, trained, and supervised staff while fostering a culture of exceptional customer service.
  • Communicated with legal providers, social agencies, and local judicial systems regarding cases.
  • Coordinated transportation services for clients lacking reliable access.

Assistant Manager

Billionaire Boys Club
New York
06.2012 - 03.2016
  • Collaborated with store manager and retail associates to communicate new product releases and promotions.
  • Generated product awareness through strategic in-store placements, scanning, and reporting stock levels by title.
  • Verified consistency, quality, and conformance of completed work to uphold brand standards.
  • Conducted employee performance reviews, delivering feedback and coaching for performance enhancement.

Education

Bachelor of Arts - History, Minor in Business

City College of New York
New York, NY
06.2015

References

References available upon request.

Organizations And Clubs

  • Black Male Leadership and Mentoring Program (BMLMP), New York, NY
  • Economics Business and Finance Society (EBFS), New York, NY
  • Dress for Success (Mentoring), Brooklyn, NY

Timeline

Production Coordinator

Caps LLC
07.2018 - Current

Case Manager

New Horizon Juvenile Center
02.2016 - 06.2018

Assistant Manager

Billionaire Boys Club
06.2012 - 03.2016

Bachelor of Arts - History, Minor in Business

City College of New York

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Xavier Drake