Xavier Ernest
Sicklerville,NJ
Summary
Motivated biology graduate with a diverse background in healthcare, including roles as a medical scribe and front desk receptionist in a physical therapy clinic, along with several years of experience in a nursing home supporting patient care and daily living activities. Developed strong patient communication skills and clinical insight through direct patient interaction, physician shadowing, and collaboration with healthcare teams. A former college basketball athlete recognized for leadership, discipline, and resilience, successfully balancing academics, athletics, and professional growth. Actively seeking opportunities to expand clinical and research experience while pursuing a career in medicine focused on delivering compassionate, patient-centered care.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Ivy Rehab
Haddonfield, NJ
12.2025 - Current
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Utilized electronic health record systems to maintain accurate patient information and documentation.
- Implemented patient intake procedures, improving overall workflow and reducing wait times.
- Resolved patient inquiries and concerns promptly, enhancing client satisfaction and retention rates.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed FAQ document for common visitor inquiries, streamlining information provision.
Medical Scribe
ScribeAmerica
Marlton, NJ
06.2025 - Current
- Prepare to assist physicians and advanced providers in real-time documentation of patient encounters in various clinical settings.
- Train in accurately recording patient history, physical exam findings, assessments, and treatment plans under physician supervision.
- Learn to navigate electronic health records systems to input orders, prescriptions, and lab results in compliance with HIPAA regulations.
- Shadow medical professionals to gain insight into clinical decision-making, diagnostic processes, and workflow in fast-paced environments.
- Develop skills in medical terminology, charting accuracy, and effective provider communication to enhance efficiency and patient care.
- Strengthen multitasking, time management, and attention to detail in high-volume clinical settings.
- Build foundational experience for future healthcare roles while supporting documentation quality and provider-patient interaction.
Activities Aide
Deptford Center
Deptford, New Jersey
05.2021 - 11.2024
- Engaged less mobile residents in one-on-one activities like personal visits and musical entertainment.
- Offered new and engaging activity schedules, monitoring calendars to facilitate equipment and venue availability.
- Supported facility-wide program development with suggestions for safe and enjoyable activities.
- Communicated with families about upcoming events and encouraged their involvement in community's social life.
- Assisted in planning and implementing various recreational programs for residents.
- Maintained residents' mental acuity and manual dexterity with arts and crafts activities.
- Organized and led group activities, such as games, exercises, and outings.
- Monitored resident safety during activities and reported any concerns to appropriate personnel.
- Supervised interns or volunteers assisting with activity programming.
- Managed family communication, building positive support network for each resident and customizing activities plans based on feedback.
- Documented progress notes for residents participating in therapeutic recreation programs.
- Helped residents engage in relationships and build social connections with robust activities calendar.
- Cultivated positive environment focused on supporting participants with unique needs and backgrounds.
- Adapted activities to meet individual needs and preferences of residents.
- Resolved participant complaints by identifying and resolving issues.
- Controlled play activities beyond restricted areas for safety reasons.
- Maintained discipline and safety through rule enforcement.
- Minimized accidents by supervising recreational activities.
Education
Bachelor of Science (B.S.) - Biology
Widener University
Chester, NJ05-2025
Diploma - undefined
St. Augustine Preparatory School
Richland, NJ05-2021
Skills
- Collaboration
- Problem-solving
- Effective communication
- Interpersonal skills
- Time management
- Negotiation
- Organizational skills
- Self-motivation
- Critical thinking
- Resourcefulness
- Public speaking
- Positive attitude
- Goal setting
- Active listening
- Adaptability
- Attention to detail
- Reliability
- Flexibility
- Physical assistance
- Resident support
- Social Perceptiveness
- Emotional Intelligence
- Decision Making
- Relationship Building
- Team Collaboration
- First Aid Knowledge
Timeline
Front Desk Receptionist
Ivy Rehab
12.2025 - Current
Medical Scribe
ScribeAmerica
06.2025 - Current
Activities Aide
Deptford Center
05.2021 - 11.2024
Diploma - undefined
St. Augustine Preparatory School
Bachelor of Science (B.S.) - Biology
Widener University