Xavier Fields
New Caney,TX
Summary
Dedicated professional with a strong foundation in electronics and mechanical systems, complemented by customer service and sales expertise. Proven ability to troubleshoot complex systems while collaborating with teams to enhance operational efficiency and client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Postal Carrier
USPS
Humble, TX
06.2025 - Current
- Sorted and delivered mail along designated routes in all weather conditions.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Collaborated with team members to streamline mail delivery processes effectively.
- Performed daily maintenance of postal vehicle, including checking fluid levels, tire pressure, and other safety checks.
- Provided excellent customer service when interacting with customers regarding postal services offered.
- Responded quickly to emergency situations involving hazardous materials or dangerous goods shipments.
- Sold stamps and money orders to mail customers along daily route.
Lead Development Representative
Appstar Financial
San Diego, CA
07.2023 - 09.2023
- Utilized targeted research to identify decision-makers and key contacts within potential client organizations, leading to improvement in prospecting accuracy.
- Engaged in effective phone conversations and email outreach to generate interest and schedule appointments for the sales team.
- Collaborated with sales representatives to ensure smooth lead handover and provided valuable insights to improve lead conversion rates.
Sales Representative & Telemarketing
Genesis Home Improvements
San Diego, CA
09.2022 - 04.2023
- Conducted in-home product demos to effectively close sales
- Conducted negotiations on pricing and service terms to secure sales agreements.
- Working closely with customers and conducting upsales
- Followed up with customers to address additional requests and enhance satisfaction
- Listened to customer needs to provide tailored solutions
- Carry out necessary technical presentations, demos, and testing for customers
- Collaborate with sales, marketing, and management teams to develop solutions and accomplish objectives
Fire Controlman Technician (Phalanx Weapon System)
United States Navy
08.2020 - 08.2022
- Tested various types of weapons equipment using microscopes, oscilloscopes, multimeters, voltage calibrators, spectrum analyzers and other laboratory instruments.
- Modified, maintained or repaired electronics equipment or systems to achieve proper functioning.
- Completed proactive maintenance and repair actions to keep equipment operating at peak levels.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
- Used information in technical diagrams, schematics and manuals to understand operations and make successful repairs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Collaborated successfully with clients to achieve objectives by utilizing strong communication, interpersonal and people skills.
- Carried out day-to-day duties accurately and efficiently.
Servers Assistant
Ruth Chris Steak House
New Orleans, LA
11.2019 - 08.2020
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Provided attentive service and proactively assessed guest needs.
- Bussed tables between courses and loaded and unloaded trays to expedite tasks.
- Assisted with a dining room setup prior to and after service period.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
Education
Sales Engineer Simulation -
Careerist.com
US Navy Fire Controlman 'C School' - Phalanx weapons Mod 1B
US Navy
US Navy Fire Controlman 'A School' -
US Navy
US Navy Apprentice Technician Training -
US Navy
2 Years - Biology- Pre-med
Xavier University of Louisiana
H.S. Diploma -
Summer Creek H.S.
Skills
- Electronic Troubleshooting
- Mechanical Testing
- Electrical Machines
- System and Electrical maintenance
- Operational Safety
- Negotiation
- Sales Closing
- Attention to detail
- Customer service
- Safety awareness
- Teamwork
Certification
- Sales Engineer Certification (Careerist)
- CSLB Licensed (California State Licensing Board)
- Apprentice Technician Certification
- Firefighting Trained
Technical Summary
Mathematical proficiency, Problem solving, Time management, Sales Cycle, Lead Sourcing Management, Tableau, Discovery Analysis, Networking, Cloud, API, Demo presentation, CRM, Google Sheets, Excel
Timeline
Postal Carrier
USPS
06.2025 - Current
Lead Development Representative
Appstar Financial
07.2023 - 09.2023
Sales Representative & Telemarketing
Genesis Home Improvements
09.2022 - 04.2023
Fire Controlman Technician (Phalanx Weapon System)
United States Navy
08.2020 - 08.2022
Servers Assistant
Ruth Chris Steak House
11.2019 - 08.2020
Sales Engineer Simulation -
Careerist.com
US Navy Fire Controlman 'C School' - Phalanx weapons Mod 1B
US Navy
US Navy Fire Controlman 'A School' -
US Navy
US Navy Apprentice Technician Training -
US Navy
2 Years - Biology- Pre-med
Xavier University of Louisiana
H.S. Diploma -
Summer Creek H.S.