Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Xavier Gates

Stockbridge,GA

Summary

Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Technician

AmeriGas Propane
Stockbridge, GA
08.2021 - Current
  • Diagnosed problems and determined solutions for various customer issues.
  • Performed onsite repair of equipment at customer locations.
  • Installed new systems according to manufacturer specifications.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Repaired faulty components such as motors, pumps, valves, switches.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Inspected equipment for proper operation and safety hazards prior to use.
  • Documented all training activities including attendance records, feedback forms, surveys.

Ops Manager

FedEx:Ground
Ellenwood, GA
10.2019 - 05.2022
  • Monitored service delivery, identified areas for improvement, and implemented necessary changes to ensure customer satisfaction.
  • Created and maintained key performance indicators to track operational efficiency and effectiveness.
  • Managed daily operations including scheduling, resource allocation, inventory management, and customer relations.
  • Implemented new strategies to increase productivity while reducing costs associated with production processes.
  • Ensured compliance with local laws and regulations related to health, safety, environmental protection., as well as company policies regarding employee conduct.
  • Maintained accurate records pertaining to staffing levels, payroll expenses, inventory levels, purchasing activities.

Education

Bachelor of Science - Finance

Morehouse College
Atlanta, GA
05-2018

Skills

  • Testing and analysis
  • Maintenance and repair
  • Diagnostics expertise
  • Crane equipment expertise
  • Expertise in installations
  • Hand tool expertise
  • Power tool proficiency

Certification

  • Class B CDL (Tankers & Hazmat Endorsement)

Timeline

Service Technician

AmeriGas Propane
08.2021 - Current

Ops Manager

FedEx:Ground
10.2019 - 05.2022

Bachelor of Science - Finance

Morehouse College
Xavier Gates