Summary
Overview
Work History
Education
Skills
Personal Hobbies: Self taught Audio Engineer
Timeline
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Xavier Gonsalves

West Yarmouth,MA

Summary

  • Born and Raised on Cape Cod, MA
  • Two sport captain in high school
  • Received a full athletic scholarship to play football at UMass Amherst
  • 2017 Boys and Girls Club of Cape Cod Youth of the Year
  • Played two seasons for the UMass Amherst Minutemen football program
  • Was a member of Boys and Girls Club Keystone club, Mashpee High School anti bullying club and AV club

Overview

9
9
years of professional experience

Work History

Operations Manager

CVS Pharmacy
11.2023 - Current
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Busser

The Lanes Bowl & Bistro
12.2021 - 12.2022
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Demonstrated attention to detail when setting tables according to restaurant standards.

Summer Camp Counselor

Boys And Girls Club Of Cape Cod
06.2016 - 08.2018
  • Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings.
  • Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.

Front End Associate

Roche Bros. Supermarkets
04.2015 - 05.2016
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Restocked and organized merchandise in front lanes.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

Bachelor of Arts - Journalism

University of Massachusetts Amherst
Amherst, MA
05.2023

High School Diploma -

Mashpee High School
Mashpee, MA
06.2019

Skills

  • Communication among coworkers and customers
  • Excellent Customer service
  • Effective leader
  • Goal achiever
  • Workflow Optimization

Personal Hobbies: Self taught Audio Engineer

Been teaching myself audio engineering for the past three years. A passion for music and the production side of it came to me, and I have never looked back since. Worked with other artist, producers and engineers throughout my time at UMass and continue to grow and learn everyday.

Timeline

Operations Manager

CVS Pharmacy
11.2023 - Current

Busser

The Lanes Bowl & Bistro
12.2021 - 12.2022

Summer Camp Counselor

Boys And Girls Club Of Cape Cod
06.2016 - 08.2018

Front End Associate

Roche Bros. Supermarkets
04.2015 - 05.2016

Bachelor of Arts - Journalism

University of Massachusetts Amherst

High School Diploma -

Mashpee High School

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Xavier Gonsalves