Xavier Green
Lindenwold,NJ
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
6
6
years of professional experience
Work History
Head Cashier Supervisor
Sprouts Farmers Market Inc, Grocery
07.2024 - Current
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Developed strong relationships with customers through attentive service, fostering loyalty and repeat business.
- Assisted in inventory management tasks such as stocking shelves, conducting counts, or placing orders when necessary.
- Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
- Mentored new hires by demonstrating best practices in customer service and cashiering techniques.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Contributed to overall store success by participating in company-wide initiatives, such as sales promotions or community outreach events.
- Achieved high employee retention rates through motivational leadership and creating a positive work environment for staff members.
- Improved communication between cashiers and other store departments to provide seamless customer experiences.
- Collaborated with store management to implement promotional strategies that boosted sales.
Cashier
Sprouts Farmers Market Inc, Grocery
11.2023 - 07.2024
- Performed cash, card, and check transactions to complete customer purchases.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
Student Worker
Saint Leo University
08.2021 - 12.2021
- Worked in team environment to maintain high levels of productivity.
- Boosted student engagement in campus activities by actively promoting events and programs through social media and on-campus marketing efforts.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Completed research, compiled data, and assisted in timely reporting.
- Upheld campus safety standards through regular participation in training sessions and serving as an informed resource for fellow student workers.
Cashier
ShopRite
10.2018 - 04.2019
- Performed cash, card, and check transactions to complete customer purchases.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Arts - Communications
William Paterson University of New Jersey
Wayne, NJ06-2028
High School Diploma -
Washington Township High School
Sewell, NJ06-2021
Skills
- Organizational growth
- Motivational skills
- Cash handling expertise
- Health and safety compliance
- Employee scheduling
- Customer complaints handling
- Customer service
- Time management
- Attention to detail
- Punctual and reliable
- Team leadership
Timeline
Head Cashier Supervisor
Sprouts Farmers Market Inc, Grocery
07.2024 - Current
Cashier
Sprouts Farmers Market Inc, Grocery
11.2023 - 07.2024
Student Worker
Saint Leo University
08.2021 - 12.2021
Cashier
ShopRite
10.2018 - 04.2019
Bachelor of Arts - Communications
William Paterson University of New Jersey
High School Diploma -
Washington Township High School
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