Xavier Hood
Tampa
Summary
Adaptable professional experienced in customer service and inventory management. Known for strong cash handling skills and a team player attitude, consistently driving improvements in stocking processes and enhancing overall shopping experiences.
Overview
3
3
years of professional experience
Work History
Stock Clerk
Publix
Tampa, FL
09.2023 - Current
- Received and organized incoming stock to maintain inventory accuracy.
- Assisted customers in locating products, enhancing overall shopping experience.
- Operated inventory management systems to track stock levels efficiently.
- Collaborated with team members to streamline stocking processes and reduce delays.
- Implemented improved shelving methods that enhanced product visibility and accessibility.
- Communicated effectively with management regarding stock shortages and replenishment needs.
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
Crew Member
Dollar General
Sebring, FL
04.2025 - 09.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Executed daily inventory management tasks, ensuring accurate stock levels and product availability.
- Maintained cleanliness and organization of sales floor, contributing to a welcoming environment.
- Collaborated with team members to optimize store operations and improve service efficiency.
- Operated cash register, processed transactions accurately, and managed cash handling procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Host/Restaurant Busser
Cowpoke's Watering Hole
Sebring, FL
05.2023 - 08.2023
- Welcomed guests and managed seating arrangements to optimize flow and enhance customer experience.
- Coordinated with servers and kitchen staff to ensure timely service and guest satisfaction.
- Maintained cleanliness and organization of front-of-house areas to uphold establishment standards.
- Trained new hosts on procedures, enhancing team efficiency and service consistency.
- Utilized reservation systems to manage bookings, improving accuracy in guest handling.
- Monitored wait times and communicated effectively with guests to manage expectations during peak hours.
- Assisted in special event planning, contributing to successful operations and memorable experiences for attendees.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts in Artificial Intelligence & Data - Business
University of South Florida
Tampa, FL05-2029
Associate of Arts - General Studies
South Florida State College
Avon Park, FL05-2025
High School Diploma -
Sebring High School
Sebring, FL05-2025
Skills
- Strong multitasking
- Customer service
- Consistent
- Team player attitude
- Adaptable to Feedback
- Highly reliable
- POS Systems & Cash Handling
- Upselling & Suggestive Selling
- Stamina for High-Volume Shifts
Languages
English
Full Professional
Timeline
Crew Member
Dollar General
04.2025 - 09.2025
Stock Clerk
Publix
09.2023 - Current
Host/Restaurant Busser
Cowpoke's Watering Hole
05.2023 - 08.2023
Bachelor of Arts in Artificial Intelligence & Data - Business
University of South Florida
Associate of Arts - General Studies
South Florida State College
High School Diploma -
Sebring High School