Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Xavier Johnson

Mentor,OH

Summary

Ambitious Finance student with five years of customer service experience in retail and food service. Recognized for enhancing customer satisfaction and achieving sales targets through effective communication and teamwork. Certifications in safety and technical standards underscore a dedication to excellence and professional development.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Retail Sales Associate

JD Sports
01.2024 - Current
  • Guided customers in selecting footwear, apparel, and accessories to enhance their shopping experience.
  • Resolved customer concerns professionally and created a positive shopping experience.
  • Collaborated with team members to achieve daily sales goals, fostering a supportive retail environment.
  • Processed transactions accurately and efficiently.
  • Organized merchandise displays and restocked inventory to ensure product availability and visual appeal.

Crew Member

McDonald's
01.2021 - Current
  • Provided exceptional customer service, enhancing customer satisfaction in a fast-paced environment.
  • Trained new employees on customer service and food preparation, fostering a knowledgeable team.
  • Collaborated with team members to ensure smooth operations during peak business hours.
  • Prepared food while upholding strict food safety and sanitation standards.
  • Accurately operated cash registers and managed cash transactions.

Education

Bachelor of Business Administration - Finance

University of Cincinnati
Cincinnati, OH
05-2030

High School Diploma -

Mentor High School
Mentor, OH
05-2026

Skills

  • Retail operations
  • Customer support
  • Cash handling
  • Inventory control
  • Visual merchandising
  • Loss prevention
  • Retail software
  • Team collaboration
  • Time management
  • Problem solving
  • Adaptability
  • Clear communication

Certification

OSHA 10 Certification (or OSHA 30, if applicable), EPA Section 608 Type II Certification, NCCER Certification

Timeline

Retail Sales Associate

JD Sports
01.2024 - Current

Crew Member

McDonald's
01.2021 - Current

Bachelor of Business Administration - Finance

University of Cincinnati

High School Diploma -

Mentor High School
Xavier Johnson