Summary
Overview
Work History
Education
Skills
Timeline
Generic

Xavier Jones

Las Vegas,NV

Summary

Skilled in property maintenance and management, with hands-on experience in performing routine inspections, conducting repairs, and coordinating with contractors. Strengths include problem-solving abilities, strong communication skills, and knowledge of various tools and machinery. Proven track record of improving operational efficiency through effective property upkeep strategies.

Overview

8
8
years of professional experience

Work History

Property Technician

Station Casinos
Las Vegas, NV
04.2019 - Current
  • Documented IT processes, procedures, and policies.
  • Participated in IT department meetings to identify continuous improvement opportunities and enhance delivery of IT services to users.
  • Tested software before delivering it to users.
  • Managed inventory of IT assets across multiple sites.
  • Tested repaired equipment for proper operation before returning it to customer or returning it to service.
  • Maintained inventory of IT equipment and supplies.

Phone Repair Technician

Limitless USA
Las Vegas, NV
01.2017 - 05.2025
  • Tested connections to verify power supplies and communication link functionality.
  • Conducted quality assurance tests on repaired devices prior to returning them to customers.
  • Diagnosed and repaired hardware issues on various types of mobile phones, tablets, and other electronic devices.
  • Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
  • Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.

Technical Support Representative

PlayStation
Las Vegas, NV
06.2017 - 02.2019
  • Assisted customers with installation of new hardware and software applications.
  • Promptly escalated any complex issues that could not be resolved over the phone.
  • Answered incoming calls promptly and professionally.
  • Educated customers on company policies regarding returns, refunds, warranties.
  • Resolved customer complaints in a timely manner.

Education

Associate of Science - Computer Networking

ITT Technical Institute
Las Vegas
03-2015

Skills

  • Equipment maintenance
  • Technical support
  • Inventory management
  • Critical thinking
  • Network troubleshooting
  • Problem solving
  • Attention to detail
  • Relationship building
  • Software testing
  • Customer service
  • Team collaboration
  • Willing to learn

Timeline

Property Technician

Station Casinos
04.2019 - Current

Technical Support Representative

PlayStation
06.2017 - 02.2019

Phone Repair Technician

Limitless USA
01.2017 - 05.2025

Associate of Science - Computer Networking

ITT Technical Institute

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Xavier Jones