Xavier Pesante
Montclair State University NJ
South Amboy,NJ
1
Language
1
Certification
6
years of professional experience
Dynamic individual with experience in residential support and community engagement. Skilled in effective communication, teamwork, and organization, fostering positive relationships that enhance the resident experience.
Work History
Residential Desk Assistant
9 Months- Coordinated room assignments, ensuring efficient allocation of housing resources.
- Managed maintenance requests, facilitating prompt resolution of resident issues.
- Assisted residents with inquiries, providing timely information and support.
- Organized community events, fostering engagement and connection among residents.
- Answered phone calls and directed inquiries to appropriate staff members.
- Managed front desk operations efficiently, handling phone calls, emails, and walk-ins professionally and courteously.
- Developed strong relationships with residents to foster a sense of community within the complex.
- Participated in training programs for professional growth while sharing knowledge gained with colleagues.
- Enforced policies and safety standards through building and room rounds.
Resident & Program Assistant Intern
2 Months- Served as a primary point of contact for student support, ensuring participants' safety, well-being, and successful adjustment to campus life.
- Supervised and mentored high school students participating in Columbia University's residential pre-college program.
- Planned, coordinated, and facilitated educational, social, recreational, and community-building programs for diverse groups of students.
- Escorted students to and from off-campus activities, appointments, and athletic practices using public transportation while ensuring their safety.
- Enforced university housing policies and program expectations while promoting a respectful and inclusive residential community.
- Conducted nightly rounds, monitored residence halls, completed room checks, and responded to student concerns and emergencies.
- Assisted with student check-in, check-out, orientation, and move-in/move-out procedures.
- Cultivated positive relationships with students through mentorship, conflict resolution, and personalized support, enhancing their overall experience.
- Coordinated daily operations and addressed student needs in collaboration with Residence Life staff, faculty, and fellow interns, ensuring smooth program functionality.
- Provided administrative support by documenting incidents, completing reports, and communicating important information to supervisors.
- Assisted in leading campus events, excursions, and workshops that encouraged student engagement and leadership development.
- Fostered an inclusive and supportive community for students from diverse cultural and educational backgrounds, contributing to a positive residential environment.
- Responded professionally to emergencies and unexpected situations while following university protocols.
- Represented Columbia University with professionalism, leadership, and excellent customer service throughout the program.
Sales Associate
- Assisted customers in locating textbooks and merchandise, enhancing the shopping experience.
- Assisted customers in locating textbooks and merchandise, enhancing shopping experience.
- Maintained organized store displays, ensuring product availability and visual appeal.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
Crew Member
2 Years 3 Months- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Cashier
2 Years 5 Months- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted customers with product inquiries and ensured high service standards.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Trained new cashiers on operational procedures and customer service best practices.
- Resolved customer complaints promptly, enhancing overall shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Arts - Gender Studies
- Dean's List: Spring 2026
Associate of Arts - Music
- Dean's List [Fall 2023]
- Honoree of [Fine Arts]
- 3.4 GPA
High School Diploma
- 3.4 GPA
- Extracurricular Activities: Theater
Skills
Event coordination
Teamwork
Customer service expertise
Problem-solving
Collaboration
Teamwork
Peer mentorship
Effective communication
Maintaining confidentiality
Effective communication
Certification
-Certificate of Completion of Internship in Building Community
-CPR Training
-Mental Health First Aid
Languages
American Sign Language
Limited Working
Timeline
Residential Desk Assistant
Montclair State University NJ
08.2026 - 05.2027Read More
Resident & Program Assistant Intern
Columbia University
06.2026 - 08.2026Read More
Sales Associate
Follett Bookstore
01.2026 - 01.2026Read More
Crew Member
Wendy's
10.2023 - 01.2026Read More
Cashier
ShopRite
04.2021 - 09.2023Read More
Montclair State University
Bachelor of Arts from Gender Studies
Read More
Middlesex County College
Associate of Arts from Music
Read More
Evergreen High School
High School Diploma
Read More