Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Xavier Price

Gresham,OR

Summary

Diligent team player with a demonstrated track record in delivering outstanding customer service. Skilled in maintaining composure and professionalism in fast-paced environments, adept at swiftly and efficiently addressing customer concerns. Proficient in communication, organization, and multitasking, dedicated to delivering quality service and fostering positive customer interactions.

Overview

4
4
years of professional experience

Work History

CREW MEMBER COOK

Burgerville USA
Portland
04.2022 - 06.2023
  • Administered food production in accordance with corporate standards
  • Proper operation of register and POS system, verifying till count.
  • Responded to telephone queries and complaints following standard procedures.
  • Welcomed customers and displayed respectful attitude; building rapport with customers creating regular guests, marking great impressions for company.

QUALITY ASSURANCE ADMINISTRATOR

FedEx
Troutdale
10.2022 - 02.2023
  • Inspected shipments with lost directories and/or from unknown shippers before sending outbound.
  • Conducted inspections to verify quality of customer product before item was sent outbound.
  • Communicated and corresponded with customers and suppliers regarding quality issues, problems and complaints.
  • Espied quality problems and areas for improvement and recommended solutions.
  • Identified shipments lost within system via online repository searches.

BARISTA SHIFT LEAD

Life Change Church
Portland
01.2019 - 05.2021
  • Volunteered at community church serving various members of said church and homeless in need.
  • Properly operated machinery, kiosk and its volunteers following a lead position.
  • Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.

Education

GED -

Mt. Hood Community College
Gresham, OR
12-2022

Skills

  • Dispute Resolution (2 years)
  • Customer Service (2 years)
  • Customer Satisfaction (2 years)
  • Relationship Building
  • Quality Assurance
  • Computer Skills (7 years)
  • Entry-level programming skills (1 year)
  • Electronic Troubleshooting

Affiliations

Novice programmer in the language C#, with hands-on experience in managing a video game mod project. Successfully coordinated team efforts, delegated tasks effectively, and ensured project milestones were met. Demonstrated strong leadership qualities and problem-solving skills throughout the project lifecycle, contributing to the successful completion and implementation of innovative mod features.

Timeline

QUALITY ASSURANCE ADMINISTRATOR

FedEx
10.2022 - 02.2023

CREW MEMBER COOK

Burgerville USA
04.2022 - 06.2023

BARISTA SHIFT LEAD

Life Change Church
01.2019 - 05.2021

GED -

Mt. Hood Community College
Xavier Price