Summary
Overview
Work History
Education
Timeline
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Xavier Quinones

Carlsbad,CA

Summary

Installation and support of Operating Systems including (Desktop & Server), Windows servers, Solaris, RedHat Linux, HP-UX. Systems consisted of Application servers. Support of network protocols consisting of TCP/IP, DNS, DHCP, HTTP, WSUS. Worked on special projects suggesting needs and issues that may arise in developing an automated test platform. Installed and supported MS Office, Microsoft Teams, Antivirus software, Veritas Cluster, VMware Virtual Machines, Sharepoint, and several other applications. Worked in datacenter installing servers, backup power supplies, KVM switches, and connecting cabling to routers. Provide training and support to users pertaining to applications and hardware. Experience working with HP/Compaq systems (DL models and desktops); IBM’s; Dell (all models); MAC’s, & Sun Systems; and clones. Did support on printers also. Experience working on Government projects for DOD, DOJ, SSA, & DOT. Tested new software releases and debugged. Communicated results to programming team. Wrote up results, test procedures, and revisions of software used. Troubleshoot and resolve hardware, software, and networking issues. Perform daily backups using Netbackup and Symantec Backup Exec. Documentation of installation procedures and configurations. Installation and support of hardware and software applications. Excellent communication skills Experienced Systems Administrator with [Number] years of expertise in design, development and maintenance of complex software and management of server infrastructures and data center operations across operating system platforms. Highly proficient in implementing enterprise solutions for business applications in broad scale, web-delivered environments. Determined to deliver best technical solutions to meet functional and business requirements. Diligent troubleshooter, with strong communication skills to interact effectively with employees and departments various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines. Demonstrated understanding of the Software Development Life Cycle.

Overview

20
20
years of professional experience

Work History

Systems Administrator/QA Tester

IBM/Kyndryl, Inc.
09.2019 - 10.2023
  • Test systems (Solaris, Redhat Linux, & Windows)
  • Setup laptop VPN access with HVD and Cisco Anyconnect
  • Worked with RAID, Clustering, VMware (ESXi, ESX, VM’s), OVM (Oracle Virtual Machine), Servers accessed using VC to perform console access VM’s, performed migrations on ESX and ESXi servers
  • TCP/IP protocol, DNS, SMTP, SNMP, HTTP
  • Troubleshoot hardware and software issues and assign work to proper group to resolve issues
  • Servers located at different datacenters
  • Corrected scripting errors and would pass on to labs to correct install software
  • Assisted in solving issues.Create and update documentation
  • Uploaded all updates to Sharepoint to keep it up to date
  • Assisted other employees on testing processes (UNIX and Windows) and Linux issues on what to do or how to resolve
  • Temporarily used AT&T tools till client went away, used Vizgems (Visualizer for monitoring), Oasis, Geolink, GPS, Bladelogic, etc
  • Approve systems for production to go live
  • Accessed system using HP iLO and Dell DRAC
  • Used Jump servers to access external servers using Remote Desktop Access and Putty
  • Worked on special projects and handled all government work
  • Other responsibilities were scheduling, updating daily tracking tools, and managed Government project to meet deadline dates
  • Preformed system restores on systems

Systems Administrator/Quality Assurance Tester

AT&T
04.2010 - 09.2019
  • Test UNIX systems (Solaris 9,10, Redhat Linux 4-6) on customer installations
  • Test OS, hardware, Applications and required monitoring/alarming systems Worked with Unix systems and application engineers responsible for developing and implementing optimized and secure Unix based platforms and services
  • Work closely with Project managers to complete servers by client request date
  • Work on special projects consisting of UNIX system provisioning, administration, integration and testing
  • Worked with RAID, Veritas Clusters, VMware (ESXi, ESX, VM’s), OVM (Oracle Virtual Machine), TCP/IP protocol, DNS, SMTP, SNMP, HTTP, Weblogic, Apache
  • Create and update documentation
  • Assisted build team in troubleshooting issues and resolving problems
  • Installed AT&T’s SNMP application (iLA)
  • Edited files to generate alarms in order to test monitoring of errors and ticketing
  • Fixed issues when needed
  • Once testing was completed put cack files to original form and removed alerts and tickets
  • Trained new employees on testing processes (UNIX and Windows)
  • Help New Project Managers get up to speed showing them process procedures and intranet access tools
  • AT&T tools used for performing job were Vizgems (Visualizer for monitoring), Filenet, Oasis (server tracking, password changes, firewalls), Geolink (used to connect LAN), GPS (inventory tracking by client number), Bladelogic, etc
  • Worked on special projects with programmers and handled all government work
  • Other responsibilities were scheduling, updating daily tracking tools, and managed Government project to meet deadline dates
  • Would COA systems to change status from pre-production to production to go live
  • Assisted co-workers with laptop issues and printer issues.

Systems Administrator

Teksystems
05.2006 - 04.2010
  • Installation and maintenance of Windows 2000, 2003 and Linux servers
  • Performed system admin duties on Exchange 2000, Print servers, and Application servers
  • Ran updates on servers as needed
  • Created users, groups, email accounts
  • Maintained UNIX systems (Solaris, Linux, HP- UNIX)
  • Created vm’s using VMware
  • Managed access rights for groups and users
  • Performed daily backups using Symantec Backup exec
  • Provided support to all users running Windows XP and Mac 10
  • Supported all applications consisting of Microsoft Office (Outlook, Word, Excel, Access, Powerpoint, Publisher), Citrix, TrendMicro, Adobe Acrobat and Reader, Sales Logix
  • Installed and maintained printers both local and networked
  • Supported NEC i and Aspire phone systems
  • Created and updated all documention
  • Monitored systems using Nagios and Cacti
  • Performed updates using WSUS
  • Worked at different military sites to perform installations
  • Install HP-UX servers with training simulation software for ships
  • Performed this at the National City 32nd street Naval Base
  • Worked with install Engineers when changes took place.

System Administrator

Hunter Industries
05.2006 - 09.2006
  • Responsible for Installation and maintenance of Windows 2000 and 2003 servers (Exchange 2003, SQL test server)
  • Performed installation of Windows 2003 server, SQL 2005 Standard, Microsoft Virtual Server 2005 and IIS
  • Worked on special projects pertaining to Windows Virtual Machine and SQL pertaining to failover DB servers
  • Install Service Pack and hot fixes on systems
  • In charge of project management of SQL Database mirroring and Virtual Servers
  • Documented procedures, tests, and results
  • Created users and groups using Active Directory
  • Installed VNC Server on all servers for remote access
  • Troubleshoot and repair issues related to servers
  • Assisted with PC issues and printer issues when needed
  • Issues required hardware replacement and resolving software issues dealing with email and access issues.

System Administrator / Desktop Support

Xifin, Inc.
04.2005 - 04.2006
  • Responsible for maintaining Windows NT/2000 servers and Exchange 5.5 servers
  • Install and configure Solaris 8 and Solaris 9 servers
  • Provide support on Windows 2000 and XP workstations
  • Resolved hardware and software issues
  • Setup new systems for new employees
  • Perform installations of Norton Antivirus, Veritas NetBackup, Oracle Client, MS Office, etc
  • Perform daily backups using Veritas Netbackup
  • Setup remote access using terminal services, VNC Server, and SSH
  • Research products for future upgrades and implementation
  • Support Avaya phone system
  • Document system configuration and installation procedures
  • Create groups and users using Active Directory
  • Manage access rights on Windows and Solaris servers
  • Track inventory of all computers, printers, and software licenses.

Network Security Engineer

Smartronix
11.2003 - 02.2004
  • Responsible for building and testing of Windows 2000 and UNIX (Solaris 8) systems
  • Configured systems for hardware RAID
  • Responsible for setting up and installing security systems for the NMCI project, consisting of VPN’s and Intrusion Detection Systems
  • Responsible for installing and configuring intrusion detection software consisting of Netranger, Manhunt and Shadow
  • Responsible for creating groups and user access rights on all systems
  • Responsible for mounted and cabling equipment including servers, routers and switches
  • Responsible for running internal and external scans to network for security vulnerabilities using ISS
  • Responsible for documenting installations for approval consisting of Visio diagram, inventory list, scan results, and IP schema
  • Setup and supported Dell laptops running Windows 2000
  • Provide training to new and existing employees on installations procedures
  • Traveled to several locations to perform installations at datacenters and military office buildings.

Education

Timeline

Systems Administrator/QA Tester

IBM/Kyndryl, Inc.
09.2019 - 10.2023

Systems Administrator/Quality Assurance Tester

AT&T
04.2010 - 09.2019

System Administrator

Hunter Industries
05.2006 - 09.2006

Systems Administrator

Teksystems
05.2006 - 04.2010

System Administrator / Desktop Support

Xifin, Inc.
04.2005 - 04.2006

Network Security Engineer

Smartronix
11.2003 - 02.2004

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Xavier Quinones