Xavier Rivera
New York,NY
Summary
Safety orientated Security Officer with a proven track record in community engagement, sales and de-escalation techniques. Skilled in project coordination and effective strategic communications, I excel in fostering collaboration and optimizing workflows, ensuring service excellence and customer satisfaction. Certified in CPR and life-saving techniques, I bring a supportive demeanor to every endeavor. Moreover, my time with the New era Young Lords have helped me effectively communicate with a wide variety of people, help manage crowds, give out food, and design events, as well as deescalate high stress situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
New Era Young Lords (NEYL)
10.2024 - Current
- Organized community outreach events, enhancing engagement and participation among local residents.
- Collaborated with team members to develop educational materials for workshops and training sessions.
- Assisted in coordinating volunteer schedules, ensuring optimal resource allocation and team effectiveness.
- Facilitated communication between volunteers and program leaders, fostering collaboration and project alignment.
Door-to-Door Sales Representative
Moe ECU Cable Store
02.2024 - 12.2024
- Engaged with potential customers in various neighborhoods to promote product offerings.
- Developed and maintained product knowledge to effectively address customer inquiries.
- Demonstrated persuasive communication skills to influence purchasing decisions.
- Utilized CRM software to track customer interactions and sales progress.
Fast Food Team Member
Taco Bell
12.2021 - 10.2022
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment safely while preparing food according to health and safety standards.
- Maintained cleanliness of dining area and workstations to ensure a welcoming environment for customers.
- Collaborated with team members to efficiently execute orders during peak hours, enhancing workflow.
Education
Bachelor of Science - Chemical Engineering
SUNY College of Environmental Sciences And Forestry
Syracuse, NY06-2029
High School Diploma -
Eximius College Preparatory Academy: A College Board School
The Bronx, NY06-2025
Skills
- Physical conditioning
- Certified in adult CPR
- Pediatric life-saving techniques
- Certified in basic life support techniques
- Project coordination
- Experienced in data analysis using Excel
- Approachable attitude
- Effective strategic communications
- Cross-functional teamwork
- Service excellence
- Analytical problem-solving
- Supportive demeanor
- Systematic workflow optimization
- Quick response time
Certification
- Basic Life Support Training - Dec 25-Now
- NYS Security Guard License - Dec 25-Now
- HIPPA 101 Privacy Training - Dec 25-Now
- Bloodborne Pathogens Training - Dec 25-Now
- Fire Extinguisher Training - Dec 25-Now
- De-escalation Training - Dec 25-Now
- FEMA IS-907(Active Shooter) Training - Dec 25-Now
- FEMA IS-100.c(Incident Command System) Training - Dec 25-Now
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkLocation Preference
On-SiteImportant To Me
Career advancementLanguages
English
Native or Bilingual
Spanish
Limited Working
Interests
History
Social Activist Groups
Environmental Sciences
Physical Health
Walking
Doctor Who
Horror Podcast
Software
Microsoft 360
Gmail
Google Document
Google Slides
Basic in Software security
Accomplishments
- Documented and resolved Internal Issues which led to better team moral and productivity.
- Achieved getting more volunteers by introducing LinkedIn for outreach tasks.
- Supervised team of 12 staff members.
- Achieved feeding 55 people by completing a free food program with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Taco Bell
- College For Every Student
- The Moth
- Eximius College Prep
- SUNY ESF
- New Era Young Lords (NEYL)
Quote
A ship in harbor is safe, but that is not what ships are built for.
Grace Murray Hopper
Timeline
Volunteer
New Era Young Lords (NEYL)
10.2024 - Current
Door-to-Door Sales Representative
Moe ECU Cable Store
02.2024 - 12.2024
Fast Food Team Member
Taco Bell
12.2021 - 10.2022
Bachelor of Science - Chemical Engineering
SUNY College of Environmental Sciences And Forestry
High School Diploma -
Eximius College Preparatory Academy: A College Board School