Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Xavier Sanders

Xavier Sanders

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Photographer

Freelance
01.2021 - Current
  • Photographed high-quality images for various print and digital projects.
  • Digitally edited photos to enhance appearance.
  • Planned and prepared for on-location and studio shoots.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Experimented with different lighting effects to deliver unique images.
  • Selected and set up appropriate props, backdrops and lighting.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.

Technical Support Representative-Remote

Teleperformance
10.2021 - 01.2023
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Translated complex technical issues into digestible language for non-technical users.
  • Used ticketing systems to manage and process support actions and requests.

Starbucks

Barista, Starbucks
08.2020 - 04.2021
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Food Runner

TopGolf
07.2019 - 05.2020
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Cleared tables immediately after guests left in preparation for next party.
  • Answered questions from restaurant patrons regarding menu items.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Cultivated warm relationships with regular customers.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.

Education

Technology Education

Sierra College
Rocklin, CA

High School Diploma -

Antelope High School
Antelope, CA
05.2019

Skills

  • Decision-Making
  • Critical Thinking
  • Good Telephone Etiquette
  • Self-Motivated
  • Teamwork and Collaboration
  • Organization and Time Management
  • Dependable and Responsible
  • Flexible and Adaptable
  • Excellent Communication
  • Multitasking Abilities

Timeline

Technical Support Representative-Remote

Teleperformance
10.2021 - 01.2023

Photographer

Freelance
01.2021 - Current

Starbucks

Barista, Starbucks
08.2020 - 04.2021

Food Runner

TopGolf
07.2019 - 05.2020

Technology Education

Sierra College

High School Diploma -

Antelope High School
Xavier Sanders