Open and positive communicators with a calm and level-headed approach to managing routine needs and meeting special challenges. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand or overall mission.
Overview
7
7
years of professional experience
Work History
Security Guard
New York
03.2024 - 11.2024
Greet visitors or patrons, provide customer service, directions, and answer questions as necessary
Check the identification of all persons entering premises and ensure all guests sign in
Maintain continuous visible presence, monitor and authorize entrance and departures of employees, visitors, and other persons to guard against theft and maintain security of premises
Patrol grounds reporting irregularities including fire hazards, leaking water pipes, and doors left unlocked
Warn violators of rule infractions including loitering, smoking, and carrying forbidden items
Complete daily reports documenting activities such as property damage, theft, presence of unauthorized persons, or unusual occurrences
Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, gates, and locks
Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks
Community Technician
BRC Bowery Residents Committee
12.2024 - 03.2025
Monitor a residential program for individuals experiencing homelessness, ensuring a safe and supportive environment
Engage with residents in an empathetic and approachable manner, addressing their diverse needs while fostering trust and security
Manage and de-escalate conflicts or challenging behaviors with self-awareness and a focus on safety
Screen residents and visitors at the front entrance, maintaining accurate written documentation, including logbook entries, incident reports, and progress notes
Oversee inventory management for supplies and maintain fire safety drills and logs
Provide emergency assistance, including first aid, CPR, and NARCAN administration as needed
Assist with facility inspections, audits, and compliance-related tasks
Escort clients, distribute meals, and help maintain cleanliness and organization within the facility
Perform additional duties as assigned to support program operations.
Assistant Manager
7- Eleven Convenience
05.2018 - 12.2020
Maintained up-to-date knowledge of company products and services
Supervised daily operations including scheduling shifts, assigning duties
Served as a liaison between staff members and senior management personnel
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
Kept marketing materials up to date and promotional advertisements in proper places each week
Ordered inventory from various vendors keeping shelves stocked with wanted items that were fresh
Used P.O.S
System and trained new hires to use it
Made sure all of store was kept in optimal condition for next shift.
Education
Education Diploma -
High School of Telecommunications Arts & Administration
Brooklyn, NY
Skills
Fast learner
POS System
Critical Thinking
Ability to lift 50lbs
Caring and Compassionate
Supportive personality
Inventory Management
Client communication
Facility opening and closing
Problem-solving
Responsible and dependable
Attention to detail
Customer Service
Additional Information
NYC Parks Security Service
8- & 16-Hour Security Guard Training
New York State Division of Licensing Services
NYS Security Guard License, ID: 10017147784
Food Handlers License
CPR Certificate
Timeline
Community Technician
BRC Bowery Residents Committee
12.2024 - 03.2025
Security Guard
New York
03.2024 - 11.2024
Assistant Manager
7- Eleven Convenience
05.2018 - 12.2020
Education Diploma -
High School of Telecommunications Arts & Administration
Similar Profiles
Shakira HeholtShakira Heholt
Nutritionist and Health and Wellness Coach at New YorkNutritionist and Health and Wellness Coach at New York