Xavier Smith
Powell,OH
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lab Supervisor
Mount Carmel Health System Inc.
Grove City, OH
09.2025 - Current
- Supervised daily laboratory operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored staff in laboratory techniques and best practices to enhance team performance.
- Implemented process improvements that streamlined workflows and reduced turnaround times for testing.
- Coordinated equipment maintenance schedules to minimize downtime and extend operational lifespan of lab instruments.
- Managed inventory control systems, optimizing supply levels while reducing waste in laboratory operations.
Lead Medical Lab Tech
Bioreference Inc
Columbus, OH
06.2024 - 08.2025
- Organized a plan for new employees on laboratory procedures, techniques, and equipment usage.
- Managed inventory of laboratory supplies and reagents to make the job run more productive to save 30% of inventory.
- Promoted team compliance with federal, state, and local regulations concerning health, safety, and environment which we received 100% on our COLA Infection.
- Improved talent moral to 80% after taking over position.
Medical Laboratory Technician
Cleveland Clinic
Garfield, OH
09.2021 - 06.2024
- Managed and develop incoming employees in all lab areas.
- Developed and implemented performance improvement strategies which is now above 75% from 50%.
- Partnered with a team of 3 people to break down problems, evaluate solutions and make decisions that equate to 15% more efficient workflow.
- Collaborated with team members to bring our customer service score up 25%.
Blood Bank Technician
University Hospital
Cleveland, OH
01.2020 - 09.2021
- Ensured compliance with OSHA and other regulatory bodies regarding phlebotomy practices.
- Improved productivity after reviewing and modifying operations and workflows.
- Coached and mentored staff, fostering culture of continuous improvement.
- Oversaw employee recruitment, training and onboarding processes.
Phlebotomist (Lead)
Cleveland Clinic
Garfield, OH
09.2013 - 09.2020
- Provided detailed reports to supervisors to support organized workflow.
- Organized teams to promote efficient patient outcomes of 95% accuracy when drawing.
- Assisted in training new phlebotomists and support staff on best practices and techniques.
- Managed inventory of phlebotomy supplies and equipment, ensuring availability and compliance.
Education
ASSOCIATE OF SCIENCE - MEDICAL LABORATORY TECHNOLOGY
LAKELAND COMMUNITY COLLEGE
Ohio12-2020
Bachelor of Business Administration - Managment
Tiffin University
Tiffin, Ohio05-2025
Skills
- Lab supply management
- Staff development
- Strategic planning
- Team motivation
- Relationship building and management
- Customer relationship management
Certification
AMT Certified
Timeline
Lab Supervisor
Mount Carmel Health System Inc.
09.2025 - Current
Lead Medical Lab Tech
Bioreference Inc
06.2024 - 08.2025
Medical Laboratory Technician
Cleveland Clinic
09.2021 - 06.2024
Blood Bank Technician
University Hospital
01.2020 - 09.2021
Phlebotomist (Lead)
Cleveland Clinic
09.2013 - 09.2020
Bachelor of Business Administration - Managment
Tiffin University
ASSOCIATE OF SCIENCE - MEDICAL LABORATORY TECHNOLOGY
LAKELAND COMMUNITY COLLEGE