Xavier Stone
San Antonio,Texas
Summary
Adept at project management and troubleshooting, I enhanced IT operations at University Health System by leading cross-functional teams and streamlining service request management. My proactive approach in technical reporting and exceptional team communication significantly improved system efficiency, showcasing my ability to deliver results and ensure customer satisfaction.
Overview
5
5
years of professional experience
Work History
Field Engineer II
University Health System
San Antonio, TX
12.2023 - Current
- Coordinate with other IT teams, along with project managers and directors.
- Installed and configured network hardware, software, and cabling.
- Daily meetings that need to be attended.
- Image PCs to Windows 11.
- Activate lines, run lines for on-going projects.
- Have a leadership type role for PRNs/Full Time FE1
Overnight Stocker
HEB Grocery Store
San Antonio, TX
07.2021 - 11.2023
- Checked delivered merchandise and order information to verify shipment accuracy.
- Assessed floor displays to restock merchandise.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
Meat Slicer
Choke Canyon Bbq
Atascosa, TX
06.2020 - 06.2021
- Provided exceptional customer service, resolving issues and ensuring satisfaction with meat purchases.
- Performed daily sanitation procedures on slicers, cutting boards, knives and other tools used in the preparation process.
- Ensured that all products were stored at proper temperatures prior to use.
- Communicated effectively with other staff members regarding production needs and product availability.
Education
Associate of Applied Science - Information Technology
St.Philips College
San Antonio, TX12-2021
Skills
- Project management
- Technical reporting and documentation
- Service request management
- Team communication
- Quality assurance
- Staff coordination
- Customer support
- Installation planning
- Troubleshooting
Timeline
Field Engineer II
University Health System
12.2023 - Current
Overnight Stocker
HEB Grocery Store
07.2021 - 11.2023
Meat Slicer
Choke Canyon Bbq
06.2020 - 06.2021
Associate of Applied Science - Information Technology
St.Philips College
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