Allen Reed
Broken Arrow,OK
Summary
Delivers innovative IT strategies to drive operations and create impactful solutions. Resourceful Network Engineer with 20+ years of progressive experience. Skilled in providing support and leadership while managing the inter-relationship between various departments within highly complex organizational structures. Constantly recognized as one of the top members of the team while consistently going above and beyond, mentoring others, and leading by example. Superior record of optimizing large-scale, mission-critical projects on time while exceeding quality assurance expectations. Recognized as a trusted, logistical, troubleshooting resource with a history of making critical decisions regarding migration, configuration, deployment, and resolutions. Experienced in the strategic detail planning, execution, and leadership of enterprise-wide technology initiatives, which support business goals, deliver continuous improvement, and enhance productivity levels.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Field Engineer II
Acuative Corporation
Tulsa, Ok
01.2022 - Current
- Successfully installed and maintained Cisco networking hardware including routers, switches, WAP’s, telephony equipment, and circuits
- Provided hardware break / fix support for Cisco UCS servers and Nexus switching equipment
- Cable troubleshooting, copper UTP/STP, fiber MM/SM
- Identifying performance issues on Ethernet Network
- Established rapport with clients by maintaining open lines of communication and addressing concerns promptly and professionally.
- Managed telephony systems (VOIP, PBX, Key Systems) while providing hands-on hardware and troubleshooting support.
- Completed physical installations of a wide variety of hardware including POS systems, digital signage systems, and associated peripheral equipment.
- Oversaw circuit extensions and structured cabling and provided configuration support for a variety of technology platforms through console and remote applications.
- Utilized Cisco networking products, interfaced through Cisco CLI, abided by cabling standards, and terminated cabling in a variety of customer environments.
Onsite Engineer
Robert Half
Seattle, WA
05.2020 - 05.2022
- Assessed, evaluated, and mitigated server application, database, and networking discrepancies to optimize and maintain service standard quality
- Administered overall technical operations of new equipment, including racking, stacking, and cabling to streamline workflow
- Employed panorama centralize platform to configure firewall and recover firewall before cutover
- Managed / monitored L2-L3 connectivity to speed up rapid forwarding of data for large scale network.
- Scheduled, planned and performed periodic scheduled maintenance to help systems operate at optimal levels.
- Working experience in Network Domain
- Cisco Switch Configuration knowledge with STP, SNMP, Access List.
- Routing protocol knowledge (Static, OSPF)
- Fortinet/Cisco Meraki
- Cisco & Aruba Wireless Technology
- Trouble shooting skills. Management of Servers/Network and Storage.
- Experience working with MSP' providers.
- Windows / Linux server experience.
- VMware & Oracle VM / Virtualization (for shutting down or starting).
Owner/Operator
Guardian Coating Solutions
Kenmare, ND
01.2008 - 05.2022
- Functioned as the owner / operator for 15 years
- Successfully built a business that is now 90% referral base and offers products and service that is world-class.
- Created new business / relationships to drive a 90% referral-based business through execution of innovative business strategies.
- Achieved 70% closing rate after meeting with clients by utilizing effective communication and negotiations skills.
- Directed all aspects of projects lifecycle, including updating personnel on progress, ordering materials from vendors, hiring, training, and supervising staff to ensure project was completed within the allotted time and budget.
- Generated maximum revenue by presenting proposals to customers and designing website, marketing materials, and ad campaigns for Google and Bing AdWords. Built / nurtured close relationship with customers to drive customer retention.
Network Engineer
NTT / VERIO
Seattle, WA
05.2000 - 12.2013
- Successfully installed routers, switches, and new customer connections to manage heterogeneous network of Windows 2000 Server, Debian and Red Hat Linux, OS X Server, Solaris, Cisco, and F5 Big IP load balancer for four data centers
- Collaborated with IP Engineers, customers, and remote personnel daily to execute goals and initiatives.
- Acquired and maintained advanced knowledge of networking protocols.
- Analyzed and defined network requirements, optimization and support for Juniper projects.
- Led team development and assisted in project management coordination.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Fusion and Mechanical Fiber splicing. Fiber installation and OTDR testing. Testing with Digital Light Wave Portable Analyzers and Agilent Field Transmission Test sets. Cat 6 and structured cabling experience.
- Administered technical aspects of complex datacenters with Windows, Solaris, Linux, and Unix Servers as Network Engineer for Seattle, Kirkland, Bellevue and Tukwila, Washington locations.
- Directed and maintained four datacenters in the Northwest while serving as solo network engineer. Support the installation and maintenance of new racks/cabinets, Optical and Router equipment and/or retrofit existing equipment.
- Effectively installed all Cisco and Juniper equipment. Experience troubleshooting and updating WAN routing protocols such as OSPF
Education
Associate of Arts - Business Communications
Santa Barbara City College
Santa Barbara, CA12.1989
Skills
- Network Administration / System Installation
- Networking & Infrastructure Management
- Network configuration
- Hardware Repair
- Cross-Functional Communication
- Project Management
- Troubleshooting & Issue Resolution
- System Performance Optimization
- Database Management
- Technical Support
- Mechanical Aptitude
- Relationship Building
- Computer Skills
Certification
- Red Hat Linux Certification, Global Knowledge
- Network Cabling Certification, Global Knowledge
- Cisco Certified Network Associate (CCNA), Information Management Systems
- Cisco CCT Data Center
- Cisco CCT Routing and Switching
Professional Development
Juniper Training Program, Juniper Academy
Technical Snapshot
Linux, UNIX, Windows, Juniper, Cisco, MS Server 2000/2003, BSD, Sycamore, Foundry, 3com, Sniffer, Redbacks, Microsoft Word, Excel, PowerPoint, Outlook & Visio, Cisco, Juniper, Fortinet, Meraki, F5 Big IP, Aruba, Arista, 3com, Lucent, Fluke, Redbacks, HP ProLiant Server, PaloAlto
Signature Contributions
Served as field engineer over the Oklahoma region. Challenged to do network switch over for a customer and establish a phone network of 64 phones within a (4 hour) window. Successfully installed new switch, migrated 128 connections to new switch, installed 64 Vonage telephones, and verified connectivity. Commended by customer for completing task within allotted timeline.
Timeline
Field Engineer II
Acuative Corporation
01.2022 - Current
Onsite Engineer
Robert Half
05.2020 - 05.2022
Owner/Operator
Guardian Coating Solutions
01.2008 - 05.2022
Network Engineer
NTT / VERIO
05.2000 - 12.2013
Associate of Arts - Business Communications
Santa Barbara City College