Xavier Villanueva
Dallas ,TX
Summary
I am seeking a company where I can use my experience and education to help the company meet and surpass its goals. Highly-motivated, and energetic who strives to ensure that all tasks are successfully accomplished within time.
Overview
7
7
years of professional experience
Work History
Technician Specialist
Canadian Solar
02.2024 - 03.2025
- Increased customer satisfaction by providing prompt and accurate technical support.
- Collaborated with team members to complete complex projects within established timelines.
- Participated in continuous learning opportunities to stay current on industry trends, enhancing personal expertise while contributing to overall company growth.
- Maintained a safe working environment by adhering to industry safety standards and protocols.
- Provided exceptional service through clear communication with customers regarding their specific needs and concerns.
- Trained junior technicians on best practices, improving overall team productivity and skill level.
- Contributed to the successful completion of high-stakes projects through meticulous attention to detail and task prioritization.
- Optimized equipment functionality by performing routine inspections and preventative maintenance tasks.
- Enhanced system performance by conducting thorough diagnostics and implementing necessary repairs.
- Led cross-functional teams in addressing critical incidents, ensuring minimal disruption to operations.
- Assisted in the development of technical documentation, facilitating better communication among team members and clients.
City Mail Carrier
United States Postal Service
05.2019 - 01.2023
- Delivers and collects mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products and geography of the area
- Delivers letters, documents, and parcels to businesses and homes
- Travels planned routes on foot or by truck
- Collects outgoing mail along route, and when necessary, collects money for postage due
- Sorts mail, including packages, according to delivery sequence
- Loads sacks and boxes filled with mail onto and off mail truck
- Maintains logs to monitor delivery rates and vehicle maintenance scheduling
- Obtains signatures on registered, insured, and certified mail
- Sells stamps, money orders, and other postal products to customers along route, particularly on rural routes
- Communicates with dispatcher and modifies route according to instructions when needed
- Answers questions about USPS or company policies from customers along routes
- Operates postal equipment
- Lifts from 20lbs-70 lbs daily
Ramp Agent
DFW International Airport
05.2018 - 05.2019
- As a Ramp Agent, you will play an important role in ensuring that flights run on time by providing efficient ground support services
- Guide inbound/outbound airplanes to and from the gate
- Transport, load and unload passenger baggage, cargo, and mail
- Clean aircraft passenger cabins between flights and stock aircraft with needed supplies
- Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories
- Be on time, be prepared, and be safe
CCA
ABM DFW International Airport
01.2018 - 04.2018
- Transporting passengers with disabilities to their gates
- Translate Spanish/ English to passengers at Customs and TSA checkpoints
- Manage time for passengers in order for them to not miss their flights
Education
Academia San Jorge
01.2016
Refrigeration
University of Puerto Rico of Carolina
01.2016
Skills
- Fluent in Spanish
- Fluent in English
- Motivated
- Outgoing
- Charismatic
- Team player
Timeline
Technician Specialist
Canadian Solar
02.2024 - 03.2025
City Mail Carrier
United States Postal Service
05.2019 - 01.2023
Ramp Agent
DFW International Airport
05.2018 - 05.2019
CCA
ABM DFW International Airport
01.2018 - 04.2018
Academia San Jorge
Refrigeration
University of Puerto Rico of Carolina
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