Xavier Washington
Omaha,NE
Summary
Driven by a results-focused approach, I excelled at Defy Trampoline Park by enhancing team productivity and customer satisfaction. Leveraging strong negotiation and relationship-building skills, I significantly contributed to business growth through strategic sales techniques and effective team leadership. My adaptability and commitment to excellence have consistently driven positive outcomes in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
GNC
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Fence Erector
Smith Fencing
05.2023 - 08.2023
- Conducted thorough site evaluations to identify potential obstacles and develop effective strategies for overcoming them during fence installation.
- Consistently met or exceeded project deadlines while delivering exceptional results through diligent workmanship.
- Supported business growth through referrals from satisfied customers impressed with efficient, high-quality fence installations.
- Contributed to a positive work environment, fostering strong relationships with colleagues and supervisors alike.
Junior Youth Leader
Palmetto Youth Center
05.2022 - 08.2022
- Maintained consistent communication with supervising staff regarding any issues or concerns within the group dynamic.
- Offered homework assistance during designated study periods, aiding students in their academic success.
- Chaperoned off-site events like retreats or field trips, ensuring appropriate supervision was provided at all times.
- Evaluated program effectiveness using surveys and feedback from both participants and their families regularly.
Sales Associate Team Leader
Defy Trampoline Park
05.2021 - 11.2021
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
Crew Kitchen Staff Member
Alderman Oaks Retirement Residence
10.2020 - 04.2021
- Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
- Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
- Increased kitchen efficiency by streamlining workflow processes and implementing time-saving techniques during peak hours.
- Played an integral role in maintaining high health inspection scores through diligent cleaning practices and adherence to sanitation guidelines.
Education
Bachelors - Business
University of West Florida
Pensacola, FLAssociates - General Studies
Cowley Community College
Arkansas City, KS05.2023
Skills
- Strong negotiation
- Building rapport
- Persuasion techniques
- Goal-Oriented
- Customer Service
- Sales closing
- Price Negotiation
- Relationship Building
- Follow-up skills
- Friendly and Enthusiastic
- Sales Strategies
- Sales and Marketing
- Email and Telephone Etiquette
- Team Collaboration
- Appointment Scheduling
- Customer Relationship Management
- Financing knowledge
- Competitive
- Issue Resolution
- Goal Setting
- Event Networking
- Explaining Service Options
- Professional Demeanor
- Conflict Mediation
- Adaptable and Flexible
Timeline
Sales Associate
GNC
04.2024 - Current
Fence Erector
Smith Fencing
05.2023 - 08.2023
Junior Youth Leader
Palmetto Youth Center
05.2022 - 08.2022
Sales Associate Team Leader
Defy Trampoline Park
05.2021 - 11.2021
Crew Kitchen Staff Member
Alderman Oaks Retirement Residence
10.2020 - 04.2021
Bachelors - Business
University of West Florida
Associates - General Studies
Cowley Community College
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