Xavier Young
Waldorf,MD
Summary
Ambitious Engineer with strong background in plumbing, refrigeration machinery operations and HVAC repair and maintenance. Detail-oriented Engineer touting several years of experience specializing in trade. Passionate about delivering outstanding customer service and expert craftsmanship. Motivated engineer recognized for strong critical thinking and problem-solving abilities coupled with successful several-year track record in industry. Dedicated to offering innovative solutions to eliminate legacy issues and elevate performance metrics. Diligent creator of innovative workflows and exceptional final products. Flexible hard worker ready to learn and contribute to team success. Goal-oriented professional with experience in settings. Forward-thinking when reviewing project requirements to determine precise solutions. Composed professional when working under tight schedules and limited budgets to achieve innovative designs meeting and exceeding objectives. Innovative professional in engineering field known for high productivity and efficient task completion. Skilled in project management, problem-solving, and technical writing. Excels with strong communication, teamwork, and adaptability, ensuring successful project outcomes and collaborative work environments. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Engineer
Akridge
Waldorf, MD
09.2022 - Current
- Assisted in troubleshooting issues related to product design or manufacturing processes.
- Developed and implemented engineering strategies to improve production efficiency.
- Provided support during the installation, maintenance, repair, and calibration of equipment.
- Performed testing to determine functionality or optimization.
- Documented all engineering activities according to established procedures.
- Advised customers on use of products or services.
- Communicated with clients and coworkers about analysis results.
- Designed engineering experiments.
- Coordinated activities with suppliers, contractors or other departments.
- Prepared estimates and budgets.
- Generated technical reports for customers.
- Finished projects on time and within budget.
Maintenance Technician
Cushman & Wakefield
Washington, DC
03.2021 - 08.2022
- Applied hazard prevention procedures according to regulatory mandates, including assessing electrical appliances and connections.
- Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
- Inspected electrical components to identify defects and hazards and make necessary adjustments.
- Performed basic carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs.
- Performed performance and safety inspections on equipment and machinery to maintain operational baseline.
- Maintained performance by cleaning and lubricating motors and its components.
- Diagnosed and repaired mechanical issues according to industry standards.
- Operated hand and power tools to complete repairs.
- Installed new systems, replacement parts and components to maintain proper operation.
- Performed basic carpentry tasks and installed shelves, hooks and closet rods to meet customer needs.
- Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Cleared clogged drains and replaced valves, faucets and fixtures.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Repaired and replaced worn and defective parts.
- Installed, repaired and maintained equipment.
- Calibrated instruments used in testing processes to ensure accuracy of results.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Maintained accurate records of all maintenance activities performed.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
HVAC-R Technician
Tuckers Heating & Air Conditioning
Frederick, MD
02.2020 - 03.2021
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Conducted brazing, threading pipe and tasks to complete service calls.
- Reported problems with company tools and vehicles to crew foreman for quick resolution.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
- Wired both line and low voltage to heating and cooling equipment.
- Presented job proposals for service repair or new units for new and existing customers.
- Inspected electrical circuits and components, employing test equipment to verify continuity and trace faults.
- Installed air conditioning equipment, including compressors, pumps, meters and piping.
- Observed strict safety measures when working with equipment and chemicals to minimize accidents.
Pest Control Technician
Ehrlich Pest Control
Beltsville, MD
03.2018 - 02.2020
- Identify invading pests, including rats, termites, snakes, wasps, ants, spiders, mosquitos, or bed bugs by cutting or boring into buildings to access infested areas.
- Attentive to detail by studying area measurements for inspection of infested area to determine treatment type required and effectively communicate to the customer to eliminate and prevent recurrence of infestation.
- Attentive to detail by identifying damage to property caused by pests and checking for possible leaks or exposure.
- Mechanically inclined in setting traps, baiting and spraying chemical solutions, powders, and gases on or near surfaces of a building or house to eliminate pests.
- Remove dead rodents after extermination.
- Power-spray chemicals, such as pesticides, onto surfaces.
- Clean and remove pesticides after application.
- Flexible to work overtime and weekends
Special Police Officer
Georgetown University Hospital
Washington DC
08.2017 - 01.2018
- Prevented multiple domestic violence altercations and homicide investigations by:
- Safeguarding assigned posts to prevent and detect criminal acts such as vandalism, robbery, abuse and disturbances
- Operating mobile security units and investigating any disturbances
- Authorizing visitors entering the premise
- Recording Data such as property damage, unusual occurrences and malfunctioning of machinery/equipment
- Communicating daily with hospital staff, police officers, visitors and assisted with customer support regarding any directions or complaints
- Responsible for contacting police and fire departments during emergency situations
- Adhering to policies and procedures provided by Georgetown University Hospital and Special Police Officers
- Working various hours and shifts
Sales Consultant
Best Buy Co Inc.
Bowie, MD
11.2016 - 08.2017
- Assisted with creating effective ways to offer upsells/upgrades to customers especially warranties
- Focused on meeting all expected quarterly sales quotas
- Demonstrated effective communication when interacting with customers, co-workers and managers
- Ensured excellent service was provided to customers and always recognized and responded to customer concerns/cues
- Demonstrated knowledge of Loss Prevention techniques
- Worked various hours and shifts
Special Police Officer
Hyatt Regency
Washington DC
05.2014 - 11.2016
- Dedicated to maintaining a safe public environment for all guest and hotel staff/employees
- Addressed and investigated guest inquiries/concerns regarding damages or theft
- Escorted cashiers daily when transported cash across the hotel lobby or ballrooms
- Observed and monitored security surveillance equipment daily
- Investigated incidents and prepared detailed reports regarding results
- Collaborated with management in identifying safety hazards t recommending appropriate solutions
- Adhered with hotel and local security policy, procedure and standard
- Worked various hours and shifts
Education
High School Diploma -
Largo Evening High School
Largo , Maryland06.2009
Associate Degree - HVAC-R
Lincoln Technical Institute
Columbia, Maryland10.2020
Skills
- Customer service expert
- Strong teamwork
- Emergency response
- Mental alertness
- Hospitality and accommodation
- Ventilation and air conditioning
- Piping and brazing
- Defrost controls
- Pumps, fans and cooling towers
- Certified HVAC Technician
- Leak checks
- Operation and maintenance expert
- Construction site safety training
- Valid driver's license
- Preventative maintenance
- Excellent problem solver
- Self-motivated
- In-depth knowledge of refrigeration systems
- Component and capacitor
- Electrical systems
- Operational systems
- Cleaning
- Light carpentry
- Building maintenance
- General plumbing
- Fixtures
- Minor repairs
- Power and hand tool use
- Mechanical Repair
- Schematic reading
- Understanding schematics
- Troubleshooting strength
Certification
EPA Universal/CFC Certification
Accomplishments
- Improved team productivity by training and mentoring new employees.
- Recognized consistently for working in a safe, efficient and accurate manner.
- Consistently maintained high customer satisfaction ratings.
Timeline
Engineer
Akridge
09.2022 - Current
Maintenance Technician
Cushman & Wakefield
03.2021 - 08.2022
HVAC-R Technician
Tuckers Heating & Air Conditioning
02.2020 - 03.2021
Pest Control Technician
Ehrlich Pest Control
03.2018 - 02.2020
Special Police Officer
Georgetown University Hospital
08.2017 - 01.2018
Sales Consultant
Best Buy Co Inc.
11.2016 - 08.2017
Special Police Officer
Hyatt Regency
05.2014 - 11.2016
High School Diploma -
Largo Evening High School
Associate Degree - HVAC-R
Lincoln Technical Institute
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