Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
CORE COMPETENCIES
Timeline
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Xavier Frierson

Xavier Frierson

Apollo Beach,FL

Summary

Dynamic operations and visual merchandising professional with a proven track record of leading high-performing teams and optimizing business processes in fast-paced environments. Expertise in managing personnel, coordinating complex operations, and overseeing multi-million-dollar assets, driving significant improvements in productivity, safety, and operational performance. Achievements include a 45% increase in productivity, a 50% reduction in operational incidents, and approximately $1.5 million in cost savings while effectively leading teams of up to 75 personnel. Recognized for rapid advancement into leadership roles through exceptional decision-making, executive-level communication, and the ability to cultivate engaged, high-performing teams that enhance customer experiences and support revenue growth.

Overview

6
6
years of professional experience

Work History

Visual Merchandising Intern

MACY'S
Chicago, IL
08.2021 - 08.2022
  • Enhanced inventory organization practices, merchandising execution, visual displays, and operational standards.
  • Engaged with management to improve teams to improve customer-facing presentation and engagement.
  • Developed innovative visual displays to enhance customer engagement and drive sales.
  • Collaborated with cross-functional teams to execute seasonal merchandising strategies effectively.
  • Analyzed customer traffic patterns to optimize product placement and improve visibility.
  • Trained new team members on visual merchandising standards and best practices.

Operations Manager

UNITED STATES NAVY
San Diego, CA
03.2016 - 03.2021
  • Increased productivity by 45% through training initiatives, accountability systems, and improved operational readiness by 70% through structured qualification programs and workforce development efforts.
  • Managed employee performance through coaching, counseling, mentorship, and development planning, fostering a culture of continuous improvement.
  • Ensured accountability of operational assets to maintain readiness and efficiency. and readiness for $2M–$3M+ in operational assets and equipment.
  • Supervised operational teams of up to 75 personnel across divisions, departments, and watch teams.
  • Managed employee performance through coaching, counseling, mentorship, evaluations, and development planning.
  • Conducted personnel interviews, qualification boards, leadership reviews, and workforce placement activities.
  • Conducted personnel interviews and qualification boards, facilitating effective leadership reviews and strategic workforce placements.
  • Delivered operational briefings and performance updates to Commanding Officers and senior leadership, ensuring alignment on readiness and operational goals.
  • Streamlined operational processes to enhance productivity and reduce waste.
  • Led cross-functional teams to implement efficiency improvement initiatives.

Education

Bachelor of Arts - Fashion Merchandising

Columbia College Chicago
Chicago, IL
05-2025

Bachelor of Arts - Cultural Studies

Columbia College Chicago
Chicago, IL
05-2026

Skills

  • Visual merchandising
  • Product styling
  • Merchandise presentation
  • Merchandising strategy
  • Retail analytics
  • Store layout
  • Microsoft Excel
  • Microsoft office
  • Office productivity
  • Project coordination
  • Customer engagement
  • Brand narrative

Accomplishments

  • Increased operational productivity by 45% through workforce development, accountability initiatives, and process optimization.
  • Contributed to approximately $1.5 million in operational savings through resource management and efficiency improvements.
  • Reduced operational incidents by 50% through training, compliance, and risk-management initiatives.
  • Improved operational readiness by 70% through workforce development and qualification programs.
  • Supervised, coached, trained, and evaluated teams of up to 75 personnel.
  • Managed accountability and readiness for $2M–$3M+ in assets and equipment.
  • Recipient of the Navy Achievement Medal (NAM) and Best of the Best Award.
  • Delivered executive-level briefings to Commanding Officers and senior leadership.

CORE COMPETENCIES

  • Operations Management
  • Workforce Leadership
  • Team Development
  • Employee Coaching
  • Performance Management
  • Training & Development
  • Workforce Planning
  • Logistics Management
  • Asset Management
  • Inventory Control
  • Operational Readiness
  • Scheduling
  • Compliance
  • Risk Management
  • Process Improvement
  • Continuous Improvement

Timeline

Visual Merchandising Intern

MACY'S
08.2021 - 08.2022

Operations Manager

UNITED STATES NAVY
03.2016 - 03.2021

Bachelor of Arts - Fashion Merchandising

Columbia College Chicago

Bachelor of Arts - Cultural Studies

Columbia College Chicago