Xavion Studivant
San Antonio
Summary
Proven sales professional with a track record of increasing sales and enhancing customer satisfaction at All American Car Wash and Kohl's Department Store. Skilled in upselling strategies and exceptional customer service, adept at identifying customer needs to recommend optimal products. Achieved company-defined sales goals, demonstrating strong sales training and interpersonal abilities. Furthermore, I possess a willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
The UPS Store
10.2025 - 05.2026
- Assisted customers in selecting shipping options tailored to their needs.
- Processed transactions accurately using point-of-sale systems.
- Maintained inventory levels through regular stock assessments and reordering practices.
- Resolved customer inquiries effectively, enhancing overall service experience.
- Built relationships with customers to encourage repeat business.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Bay Attendant
All American Car Wash
12.2024 - 06.2025
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Operated car wash machinery to ensure efficient vehicle cleaning processes.
- Provided exceptional customer service, addressing inquiries and enhancing customer satisfaction.
Kohl's Associate
Kohls Department Store
08.2024 - 12.2024
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Advisor
All American Car Wash
06.2023 - 05.2024
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Increased sales by offering advice on purchases and promoting additional products.
- Responded to in-person and telephone requests for information about company offerings.
- Monitored inventory levels, ensuring timely restocking of supplies for seamless operations.
- Contributed to a positive work environment by mentoring junior staff members on best practices in salesmanship, fostering a culture of continuous improvement.
- Participated actively in monthly sales meetings, sharing insights from personal experiences that contributed to team success.
Education
High School Diploma -
LEE High School
San Antonio, TX05-2024
Skills
- Professionalism and courtesy
- Problem-solving skills
- Listening skills
- Sales expertise
- Attention to detail
- Money handling
- Customer needs assessment
- Customer relationship management (CRM)
Timeline
Sales Associate
The UPS Store
10.2025 - 05.2026
Bay Attendant
All American Car Wash
12.2024 - 06.2025
Kohl's Associate
Kohls Department Store
08.2024 - 12.2024
Sales Advisor
All American Car Wash
06.2023 - 05.2024
High School Diploma -
LEE High School