Xectasy Mingo
717 Meadowdale Pl. Shreveport,LA
Summary
Goal-oriented, effective at dealing with individuals during stressful and confusing situations to address benefits, needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering 10 years experience. Committed to company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
P&C Insurance Agent
GoAuto Insurance
Bossier City
11.2020 - 12.2022
- Starting policies, sold products towards insurance, manager over location, overseeing the office, advising workers
Life Insurance Agent
American Income Life
Shreveport
03.2020 - 11.2020
Insurance Agent
USAA
Shreveport
12.2018 - 02.2020
- Tailoring policies to (new and existing) clients' coverage needs and financial status, revise billing, build rapport with all clients for a long lasting relationship while maintaining professional views
- Customer supports, troubleshoot software/ hardware issues, diagnose all technical problems, find cause and solution for problem
- Document / note detailing exactly what the problem was and how i resolved issue.
Remerchandising
Provantage Corporate Solutions
Raleigh, NC
09.2017 - 07.2018
- Rearranging store products, Installing/changing fixtures, tearing down and building up gondolas/walls/lighting, self managing situations, reading planograms / store diagram
Cashier and Customer Service
Circle K
Shreveport
10.2016 - 09.2017
- Customer Service, Stocking, maintenance, technician, management
Education
High school or equivalent -
Southwood High School
Certificate in Massage Therapy -
Blue Cliff College
01.2017
Skills
- 50 Wpm
- Advanced 10 key touch
- Customer service
- Construction
- Management
- Good Oral Communication
- Efficient Time-management
- Excellent Problem solving
- Negotiating
- Planning
- Handling pressure
- Cash Handling, Billing
- Insurance Sales(cold calling, outside sales,underwriting, telemarketing)
- IT Service desk support
- Software Troubleshooting
- Help Desk
- Answering Inbound Calls
- Technical Support
- Create incident reports
- Basic Trouble shooting analysis and diagnosing problems
- Following policy and procedures
- Open Availability
Certification
- Life Insurance, 06/01/20
- Property & Casualty License, 06/01/22, Present
- Dispatcher, 06/01/22, Present
Languages
English - Expert
Timeline
P&C Insurance Agent
GoAuto Insurance
11.2020 - 12.2022
Life Insurance Agent
American Income Life
03.2020 - 11.2020
Insurance Agent
USAA
12.2018 - 02.2020
Remerchandising
Provantage Corporate Solutions
09.2017 - 07.2018
Cashier and Customer Service
Circle K
10.2016 - 09.2017
High school or equivalent -
Southwood High School
Certificate in Massage Therapy -
Blue Cliff College
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