Xeng Vang
Green Bay,Wisconsin
Summary
Dynamic professional with a proven track record at Midway Transit LLC, excelling in customer service and safety compliance. Adept at fostering strong customer relationships and leading teams, I leverage effective communication and problem-solving skills to enhance operational efficiency. Committed to delivering exceptional service while maintaining professionalism in all interactions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Non-Emergency Transportation Driver
Midway Transit LLC
Green Bay, WI
02.2023 - Current
- Provided safe transport for clients to medical appointments and other essential services.
- Assisted passengers with boarding and disembarking to ensure comfort and safety.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Confirmed pickup times with passengers prior to arriving at destination.
Retail Cashier
Wal-Mart
Green Bay, USA
08.2016 - 11.2019
- Provide excellent customer service by assisting customers with purchase recommendations and general inquiries.
- Communicated customers' requests to management.
- Accurately maintain all cash handling at registers.
- Explain all details of the payment method to the customers.
- Processed customer transactions efficiently using point-of-sale systems.
Cashier
Goodwill
Green Bay, USA
09.2018 - 02.2019
- Handle cash, credit or check transactions with customers
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Greet customers when entering or leaving establishment
- Answer customers' questions and get a manager if answer doesn't solve the issue
Varsity Boy Tennis Assistant Coach
Green Bay West High School
Green Bay, USA
05.2016 - 06.2018
- Support head coach to deliver quality coaching to the athletes
- Provided individual lessons to tennis player to develop core competencies
- Maintained a safe environment and facilities for student athletes at all times
- Communicated with the head coach for planning
Education
IT-Security Technologist -
Northeast Wisconsin Technical College
Green Bay, Wisconsin05.2019
Associate Degree - Accounting
Northeast Wisconsin Technical College
Green Bay, Wisconsin05.2018
Skills
- Customer relationships
- Teamwork
- Project management
- Leadership
- Communication
- Computer
- Time management
- Problem solving
- Professionalism
- Customer service
Certification
- Accounting Assistant, 05/01/17
- Small Business Bookkeeping, 05/01/17
Personal Information
- Date of Birth: 06/28/96
- Nationality: Hmong
Hobbies and Interests
- Soccer
- Photography
Languages
- English
- Thai
- Hmong, 5
- English, 5
- Thai, 5
Activities
- Treasury, 09/01/17, 05/01/19, NWTC Asian Student Focus Group, Green Bay, Wisconsin
- Event Coordinator, 09/01/17, 05/01/19, NWTC Asian Student Focus Group, Green Bay, Wisconsin
Timeline
Non-Emergency Transportation Driver
Midway Transit LLC
02.2023 - Current
Cashier
Goodwill
09.2018 - 02.2019
Retail Cashier
Wal-Mart
08.2016 - 11.2019
Varsity Boy Tennis Assistant Coach
Green Bay West High School
05.2016 - 06.2018
IT-Security Technologist -
Northeast Wisconsin Technical College
Associate Degree - Accounting
Northeast Wisconsin Technical College