Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Xhejsi Gremi

Sarasota

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience

Work History

Teller

Wells Fargo
10.2024 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.

Manager, Customer Service Representative, Server/Bartender

Fogo de Chaò
09.2021 - 09.2024
  • Resolved customer complaints promptly, improving service ratings and loyalty
  • Trained new staff, ensuring adherence to company standards and procedures
  • Oversaw inventory management, reducing waste and optimizing supply chain
  • Spearheaded project management initiatives, delivering key milestones ahead of schedule and under budget
  • Implemented cost-saving measures, resulting in substantial savings
  • Fostered positive work environment, mentored new hires, and coordinated with suppliers to ensure timely stock replenishment
  • Improved team efficiency
  • Ensured compliance with food safety regulations, maintained meticulous records, and conducted regular quality checks
  • Minimized health inspection issues
  • Addressed customer concerns promptly, resolved conflicts, and implemented feedback system
  • Enhanced customer loyalty and repeat business
  • Managed cash transactions efficiently, ensuring customer satisfaction
  • Developed strong multitasking skills, handling peak hours with ease and precision
  • Streamlined checkout process, reducing wait times and improving customer flow
  • Consistently met sales targets through upselling techniques
  • Maintained accurate cash drawer counts, minimizing discrepancies
  • Implemented organized system for handling returns and exchanges
  • Worked seamlessly with team members to ensure smooth store operations
  • Assisted in training new cashiers, sharing best practices

Manager, Supervisor, Cashier

Dunkin Donuts
01.2019 - 12.2021

Cashier

Macys
11.2019 - 04.2021

Education

Business General -

Community College of Philadelphia
12-2024

Interior Design -

Interior Design Institute
09.2024

Sketchup -

CourseandreLanguages
01-2024

Skills

  • Project Management
  • Cost Reduction
  • Staff Training
  • Service Improvement
  • Team Leadership
  • Time Management
  • Attention to detail
  • Strong work ethic

Languages

Spanish
Limited Working
English
Native or Bilingual
Albanian
Native or Bilingual

Timeline

Teller

Wells Fargo
10.2024 - Current

Manager, Customer Service Representative, Server/Bartender

Fogo de Chaò
09.2021 - 09.2024

Cashier

Macys
11.2019 - 04.2021

Manager, Supervisor, Cashier

Dunkin Donuts
01.2019 - 12.2021

Interior Design -

Interior Design Institute

Business General -

Community College of Philadelphia

Sketchup -

CourseandreLanguages

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Xhejsi Gremi