Xianna Starlard
Woodmere,OH
Summary
Insurance industry professional experienced in marketing and sales of multiple lines of insurance. Energetic and enthusiastic with demonstrated success in fast-paced and deadline driven environments. Collects and analyzes data, provide cost-effective solutions and meet the needs of clients by recommending suitable insurance products to provide financial security.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Independent Insurance Broker
SSJ National LLC
Kissimmee, FL
02.2021 - 03.2024
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold-calling and lead databases.
- Evaluated customer desires and budgetary constraints to pick best policies.
- Kept thorough records of customer details and previous sales.
Insurance Sales Agent
TTEC, TeleTech, HealthCare Solutions
Orlando, FL
07.2016 - 09.2021
- Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget
- Increased revenue by applying in-depth policy knowledge and persuasive communication skills to complete sales
- Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities
- Provided leadership and training for new agents regarding industry best practices and company policies.
Education
High School Diploma -
New Dimensions High School
06.2008
Skills
- Consultative Sales Approach
- Verbal and Written Communication
- Critical Thinking
- Service-Oriented
- Lead Development
- Customer Follow-Up
- Client Retention
- Records Maintenance
Certification
(0240) Health Agent
(0220) General Lines (PROP & CAS)
(0214) Life Incl Variable Annuity
Timeline
Independent Insurance Broker
SSJ National LLC
02.2021 - 03.2024
Insurance Sales Agent
TTEC, TeleTech, HealthCare Solutions
07.2016 - 09.2021
High School Diploma -
New Dimensions High School
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