Xiaomeng Lu
Rancho Cucamonga,CA
Summary
Driven E-commerce Specialist with a proven track record at AKA Glory, enhancing customer satisfaction and coordinating successful promotional campaigns. Skilled in creative product presentation and excellent customer service, demonstrating goal-oriented achievements and strong team collaboration.
Overview
1
1
year of professional experience
Work History
E-commerce Online Selling Specialist
AKA Glory
08.2019 - 04.2020
- Manage product setup, including product listing descriptions, images, and specifications on the eCommerce platform for new and existing products.
- Take pictures of the product, design those photos, and describe the items in the best way to attract more buyers.
- Coordinate the programming of promotional campaigns to persuade consumer interest, including discount codes, bundled offers, and other sales initiatives.
- Enhanced customer satisfaction by addressing concerns promptly and offering tailored solutions for customer needs.
Education
Associate of Arts - Arts
Santa Monica College
Santa Monica, CA09.2013
Skills
- Goal-Oriented
- Excellent Customer Service, Communication and Problem-solving abilities
- Team Collaboration
- Creative Thinking
- Attention to Detail
- Multitasking Abilities
- Honest, Reliable and Responsible
Timeline
E-commerce Online Selling Specialist
AKA Glory
08.2019 - 04.2020
Associate of Arts - Arts
Santa Monica College
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