Eleanor Williams
Missouri City,TX
Summary
Seasoned Selling Specialist with significant background in retail and sales. Prides on strong product knowledge, strategic selling techniques, and ability to build great customer relationships that foster loyalty and repeat business and referrals. Proven skills in team leadership, problem-solving, creating positive shopping experience that have consistently driven sales growth in previous roles.
Overview
19
19
years of professional experience
Work History
Jewelry Selling Specialist
Dillard's
Sugar Land, TX
04.2017 - 05.2022
- Greeted customers entering store, offering to help with general questions and responding effectively.
- Ensuring exemplary customer satisfaction and excellent service throughout the sales process.
- Accurately and efficiently process all POS transactions.
- Demonstrated a thorough knowledge of all products available for sale.
- Collaborated with team members to maximize sales performance and store credit goals.
- Recommended, selected and located merchandise based on customer desires.
- Achieved and surpassed target sales goal regularly.
- Trained newly hired associates.
- Resolved customer complaints in a professional manner.
- Organized and maintained inventory.
Accounting Assistant
Patriot Mechanical Handling/TSC Offshore
Houston , TX
01.2008 - 06.2009
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Entered data into accounting software programs such as QuickBooks.
- Coded invoices to maintain organized and accurate records.
Fine Jewelry Associate
Foley's Department Store
Houston, TX
06.2003 - 05.2006
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Ticketed, arranged and displayed merchandise to promote sales.
- Computed purchases and received and processed cash or credit payment.
- Answered store and merchandise questions and led customers to wanted items.
- Ensured compliance with company policies related to handling precious metals, diamonds and gemstones.
Education
Bachelor of Science - Secondary Education
Cebu Normal University
Cebu Philippines04-1994
Skills
- Engaging with Diverse Customers
- Product and Service Sales
- Team Collaboration
- Honest and Dependable
- Multitasking Abilities
- Cross selling
- Networking abilities
- Strong Communication and Interpersonal Skills
- Sales goals achievement
- Organizational Skills
- Reliable and Responsible
- Upselling strategies
- Goal-Oriented
- Payment Processing
- Product Knowledge
- Closing deals
Timeline
Jewelry Selling Specialist
Dillard's
04.2017 - 05.2022
Accounting Assistant
Patriot Mechanical Handling/TSC Offshore
01.2008 - 06.2009
Fine Jewelry Associate
Foley's Department Store
06.2003 - 05.2006
Bachelor of Science - Secondary Education
Cebu Normal University
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