Xiara Diaz
Brentwood,CA
Summary
Entry-level Police Dispatcher with POST Basic Public Safety Dispatcher Academy training (graduating March 20th 2026), a 43.7 POST T-score, and strong multitasking, communication, and stress-management skills. Seeking to contribute to the UCSF Police Department by providing accurate, professional, and efficient public safety communication support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Graduate Assistant, Softball
Campbell University
08.2024 - 12.2025
- Assisted coaching staff with player development, practice planning, and game-day operations
- Coordinated schedules, communicated with players, and managed logistics under tight deadlines
- Collected game day statistics and entered data into excel sheets daily
- Maintained composure and decision-making during high-pressure game situations
- Completed a Master’s degree while fulfilling GA responsibilities, demonstrating strong time management and dedication
Event Staff
California Polytechnic State University (Cal Poly)
08.2021 - 06.2024
- Assisted with large event coordination, crowd management, and safety monitoring
- Communicated clearly with guests, staff, and supervisors (radios)
- Responded promptly to issues with guests and maintained situational awareness
- Professionally welcomed and interacted with guests and opposing team personnel at stadium entrances
- Scanned and ensured all tickets were valid prior to allowing guests into stadiums
- Set up and broke down all field and safety equipment prior and after games
Stower
Amazon Fulfillment Center
06.2020 - 06.2020
- Organized and tracked high-volume inventory with accuracy under strict productivity standards
- Used scanners and warehouse management systems to document item locations
- Maintained focus and efficiency in a fast-paced, high-pressure environment
- Developed multitasking, attention to detail, and time management skills
Education
Master’s Degree - Interdisciplinary Studies (M.Ed.)
Campbell University
12-2025
Bachelor’s Degree - Experience Industry Management (B.S)
California Polytechnic State University (Cal Poly)
06-2024
Skills
- Emergency call-taking and prioritization
- Radio communication and dispatch protocol
- Computer-aided dispatch (CAD) systems (knowledge)
- Multitasking in fast-paced, high-pressure environments
- Clear verbal and written communication
- Active listening and critical thinking
- Teamwork, situational awareness, and composure under stress
Certification
- POST Basic Public Safety Dispatcher Academy - Graduation: March 20th 2026
- POST Entry-Level Dispatcher Selection Test Battery - Score: 43.7
- Typing Certificate - 45 WPM
Timeline
Graduate Assistant, Softball
Campbell University
08.2024 - 12.2025
Event Staff
California Polytechnic State University (Cal Poly)
08.2021 - 06.2024
Stower
Amazon Fulfillment Center
06.2020 - 06.2020
Bachelor’s Degree - Experience Industry Management (B.S)
California Polytechnic State University (Cal Poly)
Master’s Degree - Interdisciplinary Studies (M.Ed.)
Campbell University
Additional Information
- Strong ability to remain calm and focused in high-stress environments
- Committed to professionalism, teamwork, and supporting first responders
- Scheduled a sit-along with the UCSF Police Department Communications Center