Xilong Huang
New York,NY
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [Number] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
5
5
years of professional experience
Work History
Technician
Livex Lighting
12.2019 - 12.2021
- Performed troubleshooting and diagnosis on fixtures.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected fixtures to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
Assistant General Manager
Xilong Clothing (Beijing) Co Ltd.
07.2017 - 07.2018
- Handled cash accurately and prepared deposits.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Resolved problems promptly to elevate customer approval.
- Reported issues to higher management with great detail.
Grill Cook Prep
Chipotle
07.2016 - 12.2016
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Grilled meats to customer specifications.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Stored and handled goods correctly to maintain freshness and condition.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Controlled food cost and waste by selecting and using correct ingredients and amounts.
Education
No Degree - Biochemistry
Purdue University
West Lafayette, IN05.2014
Skills
- Routine Maintenance
- QC
- Cummins Insite
- Replacement and Repair Work
Additional Information
Proficient in Microsoft Word and Excel,
Good at Archery and Skiing
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Technician
Livex Lighting
12.2019 - 12.2021
Assistant General Manager
Xilong Clothing (Beijing) Co Ltd.
07.2017 - 07.2018
Grill Cook Prep
Chipotle
07.2016 - 12.2016
No Degree - Biochemistry
Purdue University
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