Ximena Diaz Castellanos
Temple
Summary
Diligent with solid background in providing exceptional customer service in fast-paced dining environments. Successfully handled high-volume tables, ensured customer satisfaction, and supported team efficiency. Demonstrated adaptability and multitasking skills consistently in dynamic situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Hwy 77 Cafe
06.2021 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Administrative Assistant
DM Transportation LLC
05.2021 - 08.2024
- Fill out paperwork, tell drivers where to load their semi-trucks, and make sure semi-trucks are up to maintenance
- Helped keep the company in shape for 6 years
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Aa -
McLennan Community College
Bachelor of Science - Nursing
University of Mary Hardin-Baylor
Belton, TX12-2026
High School Diploma -
Rogers High School
06.2021
Some dual credit course -
Temple College
05.2021
Phlebotomy Certificate -
Rogers High School
05.2021
Skills
- Fluent in Spanish
- Strong multitasking
- Attention to detail
- Public Speaker at DCYC church retreat
- Altar Server in St Matthews Catholic church 2014 through 2020
- Choir lead mandolin in St Matthews Catholic church from 2016 to present
- Head Coach for a softball team for the CTYSA league from 2019 to present
- Customer service
- Helped organize and go forth with the DCYC catholic retreat in 2021
- 3rd grade Catholic education teacher at St Matthews Catholic church from 2017 to 2024
- 2nd Semester Nursing student
Accomplishments
Head waitress, in charge of making schedules and catering events.
Member of Nursing student association, nationally and locally at UMHB.
Certification
- PT - Phlebotomy Technician
Languages
Spanish
Full Professional
Timeline
Waitress
Hwy 77 Cafe
06.2021 - Current
Administrative Assistant
DM Transportation LLC
05.2021 - 08.2024
Some dual credit course -
Temple College
Phlebotomy Certificate -
Rogers High School
Aa -
McLennan Community College
Bachelor of Science - Nursing
University of Mary Hardin-Baylor
High School Diploma -
Rogers High School
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